A Maintenance Specialist (AC Technician) is responsible for maintaining, diagnosing, and repairing all air conditioning, ventilation, and refrigeration systems within the hotel to ensure optimal performance and deliver an excellent Guest and Member experience while complying with health, safety, and energy efficiency standards.
What will I be doing?
As a Maintenance Specialist (AC Technician), you are responsible for the operation, maintenance, and repair of all HVAC systems within the hotel. You will perform preventive maintenance, respond to breakdowns, and support renovation and energy-saving initiatives to the highest standards. Specifically, you will be responsible for performing the following tasks:
Responsible for all air conditioning, ventilation, and refrigeration systems within the hotel
Perform daily inspections and preventive maintenance checks on HVAC equipment
Diagnose faults and repair AC units, chillers, FCUs, AHUs, ducting, and control systems
Respond promptly to HVAC-related maintenance requests and emergency breakdowns
Ensure all HVAC systems operate efficiently and safely at all times
Maintain hotel comfort levels in guest rooms, public areas, and back-of-house spaces
Ensure compliance with health, safety, and environmental regulations
Support energy conservation programs to reduce utility consumption and operational costs
Maintain accurate maintenance records, logs, and service reports
Coordinate with external contractors and suppliers for specialized HVAC services or major repairs
Assist with renovation projects related to air conditioning and ventilation systems
Identify potential risks and take corrective action to prevent equipment failure
Ensure tools, spare parts, and materials are properly maintained and stored
Support emergency response procedures related to HVAC failures
Perform special projects and other maintenance duties as assigned
Ensure a good working relationship with internal departments and external service providers
What are we looking for?
A Maintenance Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Advanced knowledge of building management/engineeringPositive attitudeGood communication skillsCommitted to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their ownPrevious experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First AidVocational training in engineering or similar field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!