Job Title: Aviation Documentation Administrator Job Description The Aviation Documentation Administrator is responsible for the administration and technical analysis of maintenance programs. This role involves receiving and reviewing technical work requests, analyzing aircraft corrective action reports, and assisting customers with program interpretation. Additionally, the planner ensures compliance with OEM requirements, manages program documentation, and collaborates with various teams for program enhancements. Responsibilities + Receive, review, and respond to technical work requests from field teams and internal stakeholders. + Analyze aircraft corrective action reports and validate data within the troubleshooting database. + Assist customers with OCIP program interpretation, inspection intervals, and system access issues. + Identify, communicate, and implement step‑by‑step troubleshooting solutions. + Escalate complex technical or business issues as needed. + Ensure OCIP and CATS programs remain compliant with OEM requirements. + Validate and implement MPD/AMM updates into existing maintenance programs. + Track, report, and ensure timely resolution of program issues. + Collaborate with Customer Service and Product Management teams to capture enhancement requests. + Maintain program documentation, version control, and change logs. + Communicate program needs and alternative solutions effectively with management and stakeholders. + Manage expectations and ensure timely follow‑up on customer and internal requests. + Develop and maintain end‑user documentation, FAQs, and training materials. + Provide training and mentorship to new and existing team members. + Lead internal task forces and contribute to continuous improvement initiatives. + Prepare and deliver customer presentations, product demos, and technical discussions. + Provide troubleshooting, installation, and configuration support for CS Programs. + Conduct internal and external customer training on Dassault support programs. + Manage subscription renewals and distribute renewal packages to customers. + Review customer-facing publications and recommend updates when appropriate. + Generate monthly product support and marketing analytics reports. + Perform additional tasks as assigned to support departmental objectives. Essential Skills + Data analysis and proficiency in Microsoft Excel, including pivot tables. + Aviation experience with a strong ability to read and interpret technical documentation such as AMM and MPD. + Familiarity with maintenance-tracking or MRO software systems. + Customer service skills and ERP experience. Additional Skills & Qualifications + Four-year college degree in Aviation Management, Aviation Business Administration, Business Administration, or a related field; equivalent aircraft maintenance experience may be considered. + 3+ years of aviation maintenance-planning experience, including understanding of ATA Chapter 5 time-limits, scheduled maintenance concepts, or inspection program logic. + Working knowledge of aircraft troubleshooting principles, such as MEL, AMM, Fault Isolation, or experience as a technician or equivalent maintenance role. + Strong analytical and organizational skills, including basic proficiency in Excel for reporting, trend tracking, and data verification. + Ability to communicate effectively with internal and external customers in a professional manner. Work Environment The position offers a business casual office environment, with work hours from Monday to Friday, 8:30 AM to 5:00 PM. There is an opportunity for one day of work from home. Employees enjoy bi-weekly compensation, a 401k with a 100% match up to 6%, a 5% profit-sharing plan, full benefits including medical, dental, and vision, vacation accrual, and holiday pay for nine paid holidays. Additional benefits include factor familiarization training, tuition reimbursement, the opportunity to obtain a pilot license, and prospects for advancement into leadership positions. This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call. Job Type & Location This is a Permanent position based out of Little Ferry, NJ. Pay and Benefits The pay range for this position is $94000.00 - $119000.00/yr. Bi-Weekly Compensation 401k – 100% Match, Up to 6% 5% Profit Sharing Plan Full Benefits – Medical, Dental, Vision Vacation Accrual & Holiday Pay (9-Paid Holidays) Factor Familiarization Training & Tuition Reimbursement Opportunity to Obtain a Pilot License Opportunity for Advancement into Leadership Positions Workplace Type This is a hybrid position in Little Ferry,NJ. Application Deadline This position is anticipated to close on Feb 24, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.