Our client, a leading technology solutions provider, is seeking a Mainframe Production Support to join their team. As a Mainframe Production Support, you will be part of the IT department supporting critical business operations. The ideal candidate will have strong analytical skills, effective communication abilities, and a proactive approach to problem-solving which will align successfully in the organization. **Job Title:** Mainframe Production Support **Location:** Plano, TX **What's the Job?** + Serve as a hands-on Subject Matter Expert and support issue resolution for priority incidents. + Assess and suggest process improvements, enhancements, and performance improvements. + Maintain documentation of issues and knowledge of business processes. + Provide application release and deployment support. + Identify root causes in the code and perform break-fix activities as needed. **What's Needed?** + 5+ years of experience developing/supporting Mainframe-based applications. + 5+ years of experience developing batch processes using Job Control Language (JCL). + 5+ years of experience analyzing and developing COBOL programs. + 5+ years of experience with tools such as CA7, NDM/FTP, and File Manager. + Good communication skills, both written and oral, are required to interface with application developers and support teams. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Engage with a team of skilled professionals and enhance your technical expertise. + Contribute to meaningful projects that impact the organization and its clients. + Gain experience in consumer banking and deposits applications. + Flexible work model with a hybrid schedule. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.