Mail Services Associate- Receiving Hub onsite in Indianapolis, IN Job ID 258174 Posted 27-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Indianapolis - Indiana - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **About the Role:** As a CBRE Mail Services Sr. Coordinator, you will be responsible for assisting with advanced mailroom operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor. **What You’ll Do:** Receiving Hub Tasks: (Morning Tasks) + Approve or reject deliveries based on inspections and check for contraband. + Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. + Ensure all shipped packages are protected against damage. + Process shipment requests with a vendor, advising package owner of arrangements. + Apply appropriate postage amounts and required identification to outgoing mail and packages. + Check daily and replenish, if necessary, all mail and postage supplies. + Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. + Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval. + Evaluate and select solutions from established options. + Impact team through the quality of the services or information provided. + Follow standardized procedures and practices and receive regular but moderate supervision and guidance. + Research packages if recipient is unknown + Create chain of custody labels using internal handhelds/software systems. + Load package carts + General dock/warehouse tasks. Afternoon Dock Support (Provide Coverage at Delivery Service Docks) + The receiving tasks occur in the morning.Employee will go to a delivery service dock in the afternoon and provide back up support for the delivery of packages. + Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. + Stock copy rooms and provide first communication for copier fleet production. + Delivery of packages using our chain of custody handhelds. + Investigate lost packages and resolve customer inquiries. **What You’ll Need:** + High School Diploma or GED with 2-3 years of job-related experience. + An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. + Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval. + Ability to explain detailed and complicated information within the team in a clear and concise manner. + Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with a robust inquisitive mindset. **About CBRE:** When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! **Disclaimer:** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)