Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
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Responsibilities:\n\nWelcome visitors warmly at the satellite mail station.\nRespond to employee service requests and deliveries \nReceive, sort, deliver, and scan incoming mail and parcels as needed.\nHandle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].\nDeliver, pickup, and transport materials within, between, to, and from various departments.\nDeliver office supplies and copy paper.\nInspect deliveries for suspicious or threatening items.\nPickup outbound boxes and packages from internal customer locations.\nAbility to sort items into categories according to established methods.\nPrepare items for processing, shipment or transportation.\nEnter activity data in logs, maintain records.\nEnsure all safety procedures are followed at all times.\nHandle work order service requests into applicable format.\nPrepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].\nAbility to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.\nOther duties as assigned by manager.\n\n
Qualifications:\n\n3-5 years experience in a corporate environment\nAble to make on the spot decisions focused on client service\nMust be able to demonstrate resourcefulness and perseverance\nComfortable communicating across all levels of the business\nMicrosoft Office Suite with basic skills in: Outlook, Word, Excel and PowerPoint\nArticulate and communicate in a positive and professional manner to all callers and visitors\nExcellent customer service skills; must possess a \"can do\" attitude.\nExcellent communication skills both verbal and written.\nAbility to effectively work individually or in a team environment.\nCompetency in performing multiple functional tasks.\nAttention to detail.\nAbility to handle mail or hand cart\nMust be able to lift up to 50 pounds.\n\n
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