MAC Manager
Cushman & Wakefield
Job Title
MAC ManagerJob Description Summary
The MAC/Decom Manager role is responsible for space planning, move & decommission management across a designated portion of the client’s portfolio. This includes the management and oversight of occupancy and utilization analysis, support of site strategy solution development, recommendations for executable planning solutions and accurate real estate allocation reporting. In this role, the manager leads a team of professionals responsible for translating business requirements into effective solutions aligned with the client workplace model and real estate strategy.Job Description
Lead tactical planning and move teams; oversees space, occupancy, moves and data management services.Demonstrated knowledge of commercial furniture systems and ability to lead furniture reconfiguration projects.Ability to lead or support delivery of project activities including relocations, restacks, renovations and consolidations.Responsible for overall client Business Partner relationships. Meet regularly with client leads to evaluate client satisfaction and identify areas for improvement.Ensure compliance with core program standards - all C&W tools, processes, templates and outputs standardized and customized to the client.Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options and alternatives and recommendation of the best course of action for projects, processes and overall program operations.Collaborate with facilities, project management and client RE leadership for alignment and day to day operations.Recommends adjustments to processes when misalignment is identified.Makes recommendations to enhance operational efficiency & service delivery. Ability to produce program tools and deliverables which accomplish recommended solutions.Participates in creation and maintenance of playbooks, templates and tools.Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes).Ability to lead or support development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies.Experience in developing budgets and implementing cost control measures to assure project delivery within financial parameters.Requirements
Able to travel up 20% during peak times (planned and last minute)Must be open to travel and after hours job requirementsLearns new technology easily and uses it to the fullest potential (i.e. is tech savvy)Must have 3-5 years’ experience in one or more of the following: project management, facility management, clinical facility management, move or decommission management, commercial furniture specificationProficient with 3 or more of the following programs: PowerPoint, Excel, Teams, Adobe, Sortly inventory management, FAMIS 360 or other workorder systemExperience with AutoCAD, Serraview or other CAFM systems, SmartSheet, Microsoft Project or other scheduling softwareMust have strong public speaking skills, customer service oriented and competent writing proficienciesMust have an associate degree or equivalent work experienceKey Competencies
Client FocusCommunication Proficiency (oral and written)Technology ProficiencyTime ManagementProject ManagementRisk MitigationCost ControlChampion for continuous improvementTeam champion and can navigate changing prioritiesFlexible, agile, and highly detail orientedCushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
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