Job Title: ESS Account SpecialistJob Description

The Enterprise Special Services team is expanding and is in search of a talented and driven Account Specialist to enhance the shipper experience for vendors and sellers utilizing Inbound Transportation. As the company continues to innovate in transportation and logistics, there is a constant evaluation of network shipper defects and proactive improvements through shipper coaching and performance management. The role involves working directly with shippers to devise solutions and actions to enhance shipper performance metrics.

ResponsibilitiesMonitor, verify, and present data daily.Overcome transportation disruptions and other barriers in real time.Identify root causes of transportation defects.Maintain daily logs on assigned shippers.Lead weekly calls with assigned shippers.Lead Daily Business Review Stand-up calls.Essential SkillsAccount Management/Customer Service experience.Proficiency in Excel.Problem-solving skills.Experience in logistics, transportation, intermodal, and supply chain.Additional Skills & QualificationsGood relationship-building skills.Strong organizational abilities.Effective communication skills.Technical skills in supply chain management.Experience in party planning, event coordination, real estate, sales, or restaurants can be beneficial.2 years of experience in Logistics, Supply Chain, or related fields preferred.Understanding of basic data analytical skills.Experience in writing documents on process improvement proposals.Basic knowledge of MS Excel.Interpersonal and customer service skills.Work Environment

This position is 100% on-site, offering direct interaction with some of the top customers. It provides a valuable opportunity to step into a role that could lead to a full-time conversion. The environment supports learning and development, especially in hard skills, while emphasizing the importance of interpersonal and organizational competencies.

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Feb 25, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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