A day in the life:
In this role, you will play a crucial part in ensuring our carriers are educated, coached, and supported. You will have the opportunity to dive deep into complex problems and develop innovative solutions. Regular and ongoing communication with Amazon's shippers, carriers, and internal teams will be essential to maintain high performance standards. Your analytical skills will be invaluable in interpreting data and providing constructive feedback to carriers, while your problem-solving abilities will be instrumental in resolving inbound process disruptions.
Key job responsibilities:
· Communicate externally with carriers and selling partners regarding required thresholds for Carrier Performance.
· Analyze data to provide performance feedback to carriers and assist with disputing inaccurate defects.
· Collaborate with internal stakeholders to uphold compliance with Amazon's standards.
Basic Qualifications:
· 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
· High school or equivalent diploma
· Work 40 hours/week, and overtime as required
· Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
· Are 18 years of age or older
Preferred Qualifications:
· A completed Bachelor’s Degree from an accredited university or 2+ years of Amazon experience
· Knowledge of SQL
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Tempe,AZ.
Application Deadline
This position is anticipated to close on May 16, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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