Join a top-ranked company recognized for career growth and development. As part of our Lending Services team, you’ll have the opportunity to expand your skills, collaborate with talented professionals, and make a meaningful impact. We value your expertise and offer a dynamic environment where you can thrive and advance your career. Discover the benefits of working with a team committed to excellence and innovation.
As a Loan Servicing Manager II within Lending Services, you manage a diverse portfolio of syndicated and bilateral loans, ensuring compliance and operational excellence. You use your expertise to interpret complex documents, interact with stakeholders, and meet critical deadlines. Your leadership and strategic planning skills help you address challenges and develop effective solutions. By fostering collaboration and building strong relationships, you contribute to the success of our team and the satisfaction of our clients.
You will provide operational support for the largest and most sophisticated corporate loan transactions in the market. In this role, you will have direct contact with borrowers, lenders, and business partners, delivering a high-quality servicing experience. You will also drive continuous improvement initiatives, analyze team performance metrics, and implement best practices to enhance operational efficiency.
Job responsibilities
Provide deal origination and execution support to Asset Based Lending deal teams as the primary loan servicing contactAdminister excellence in the customer experience for both internal and external clientsOffer feedback to deal structuring teams on operational market trends and feasibilityRead and interpret complex legal credit agreements and related documentationPerform quality control on new deals, restructures, and amendments, verifying system setup accuracyLead, mentor, and develop a team of loan servicing professionalsManage workflow allocation and prioritize team tasks to meet deadlines and service level agreementsOversee loan activity including funding, re-pricings, and payments in accordance with credit agreementsCalculate and track complex interest and fee accruals across changing lender distributionsServe as an escalation point for complex client issues, collaborating with senior management and cross-functional teamsReconcile daily funding and payment activity, initiate and reconcile automated funds movement, and monitor past due principal, interest, and fees
Required qualifications, capabilities, and skills
Five or more years of Commercial or Asset Based Lending experienceThree or more years of exceptional customer service experienceThorough understanding of Treasury ProductsExcellent written and verbal communication skillsProven ability to collaborate with multiple stakeholdersStrong analytical thinker with ability to identify connections between data and systemsDemonstrated ability to lead and motivate teams in a high-volume, deadline-driven environmentStrong conflict resolution and decision-making skillsStrong organizational skills with ability to function efficiently in a fast-paced, deadline-oriented environmentProficient in Microsoft Office applications, especially ExcelKnowledge of reading and interpreting syndicated or bilateral credit agreements
Preferred qualifications, capabilities, and skills
Experience with Loan IQBachelor’s degree in business, finance, or accounting; data analytics minor preferredProficiency in Excel Power Query, Alteryx, Python, or RExperience analyzing collateral, assessing eligibility, and processing Borrowing Base CertificatesFive to seven years in accounting or finance, with Asset Based Lending automation experienceStrong attention to detail and proficiency in monitoring systemsExcellent teamwork and multitasking abilities in a dynamic environment