SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $75,000.00 and $120,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Role Description** FFSD Loan Operations is a part of the BCDAD group and is responsible for servicing a syndicated loan portfolio in which the bank is a participant. FFSD Loan Operations Associate supports, guides and directs the team's representatives and administrators. This is a tactical and transactional role with a broad range of responsibilities related to the department and the bank's objectives. May as a subject matter expert for the department. May train others and lead a team of direct and indirect reports. Follows established guidelines to identify and resolve problems and frequently uses discretion in consultation with experts and peers. May serve as a point of contact for complex problems and issues from internal and external parties. May acts as a delegate for VP. Number of indirect reports: none. **Responsibilities** + Trains and coaches staff; provides daily performance feedback and technical expertise. + Assists Analysts to ensure loan servicing is accurate and approved. + Manages end-to-end work flow; prioritizes team tasks in accordance with departmental objectives. + Generates reports to monitor and track department activity; verifies reports for data integrity. + Manages and leads new business and product initiatives. + Liaises with technology partners in the project management and implementation of upgrades, maintenance, system testing or new applications. + Adheres to all applicable internal and external regulatory policies and procedures. + Participates in Disaster Recovery exercises to ensure smooth recovery of applications in the event of unplanned business disruption. + Reviews and approves cash reconciliation reports. **Qualifications and Skills** + BA / BS (or equivalent experience) in Finance, Accounting, Economics or comparable discipline is a plus. + Experience managing a team of loan specialists in a highly matrixed banking or financial institution is preferred. + MS Word, MS Excel, MS Access, Lotus Notes, LoanIQ. + Expert ability to interpret credit agreements and related documentation. + Advanced understanding of all aspects of loan or deal administration functions (including all aspects of funding). + Functional experience managing processes and projects across multiple business and technical areas. + Customer focused team player with expert verbal, written and interpersonal communication skills. + Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. + Keen ability to work with a diverse cultural organization across the Americas, Asia and Europe. + Ability to set priorities, develop a work schedule, monitor progress towards goals, and track activities. **Additional Requirements** SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. EOE, including Disability/veterans