Are you ready to join an organization where we focus on People First, have fun at work and make a difference in what we do? Dairyland is proud of our People First culture centered around appreciation, celebrating wins and collaboration. We’ve worked hard to ensure alignment between our culture and our processes and systems, learning and development and rewards and recognition programs. As a team, we work together to leverage the team’s diverse perspectives, ideas and experiences to deliver nothing less than the best. We are collaborative, transparent and committed to our People and their work experience, growth and professional development. **_Level I Hiring Wage Range: $28.70 - $43.08_** **_Level II Hiring Wage Range: $32.26 - $48.41_** _Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level._ **PURPOSE** : **Load Management Technician I** supports Dairyland Power Cooperative by assisting with the maintenance, testing, and documentation of load management systems. This entry-level role focuses on troubleshooting equipment, maintaining accurate records, and supporting the implementation of load control programs. Working under supervision, the Technician I helps ensure system reliability and collaborates with internal teams and external partners to support the deployment and upkeep of hardware and software. This position also provides basic training and support to distribution cooperative staff, contributing to the overall efficiency of Dairyland’s load management operations. **Load Management Technician II** - This mid-level role builds on foundational knowledge to take greater ownership of system reliability, including independently resolving issues, updating records, and refining load control programs. The Technician II collaborates with internal teams, external partners, and distribution cooperative staff to support the efficient deployment and operation of load management hardware and software while providing technical guidance and training as needed. **ESSENTIAL JOB FUNCTIONS** **:** Independently test, troubleshoot, and repair load management equipment as part of a maintenance and acceptance verification program. Maintain, analyze, and update detailed records for load management assets (e.g., warranty, repair, and installation records). Conduct and document comprehensive testing of load management system components, including network coverage analysis. Organize and manage inventory of load management system components and repair parts, ensuring availability for operational needs. Assist in developing, coding, and testing load management control programs with minimal supervision. Document and refine load control procedures, ensuring effective implementation with system operators. Provide administrative support, including updates to critical documentation, for load control operations. Maintain and improve load management documents for use by Dairyland Operations staff and distribution cooperative staff. Deliver technical training and guidance to distribution cooperative staff on the installation and configuration of load management hardware and software. Collaborate with Dairyland Telecommunications staff and external partners to maintain and enhance RF and network systems supporting Load Management operations. Manage and update the Mass Notification System, ensuring proper configuration and accurate population of contact records. **MINIMUM QUALIFICATIONS: Level I** **Education & Experience** : Applicants should have an associate degree in a field related to electronics, telecommunications, or IoT. **Skills:** + Ability to clearly convey ideas and procedural tasks both verbally and in writing + Ability to troubleshoot and repair electric and electronic circuits + Ability to work effectively and safely without direct supervision + Familiarity with programming languages + Familiarity with network and application protocols + Computer literacy **Licenses and Certifications** : A valid Driver’s License is required. A current Federal Communications Commission (FCC) License is preferred. **MINIMUM QUALIFICATIONS: Level II** **Education & Experience** : Applicants should have an associate degree in a field related to electronics, telecommunications, or IoT with a minimum of three (3) years’ experience in related field. **Skills:** + Strong ability to clearly convey technical concepts, ideas, and procedural tasks both verbally and in writing to diverse audiences. + Advanced troubleshooting and repair skills for electric and electronic circuits, including identifying and resolving moderately complex issues independently. + Demonstrated ability to work effectively and safely with minimal supervision, while taking ownership of assigned tasks and projects. + Working knowledge of programming languages, with the ability to modify and test basic load management control programs. + Increased familiarity with network and application protocols, including the ability to assist in diagnosing connectivity issues. + Proficiency in using computers and software tools for record-keeping, testing, and documentation purposes. **Licenses and Certifications** : A valid Driver’s License is required. A current Federal Communications Commission (FCC) License is preferred. **Physical Demands** : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Operate/manipulate technician hand tools, analyzers, oscilloscope, multimeters, and lift product boxes (up to 45 lbs.). Near and far vision, hearing, and the following physical abilities are required: Sitting, standing, walking, kneeling, crouching/stooping, squatting, twisting upper body, bending, and reaching/stretching. Requires finger/hand dexterity. Frequently carries boxes weighing 45 lbs. Personal protective equipment must be worn when performing some job functions or when exposed to some work environments. Must be able to differentiate colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Environmental Demands:** Approximately 90% of time is spent in a climate-controlled electronic lab/shop environment. Occasional outdoor work is required, which may include work in or around electric substations or on residential, commercial, agricultural, or industrial properties. **Other Job Characteristics:** Some travel within service territory may be necessary. **Dairyland Benefits:** We are committed to providing our greatest asset, our People, with as many perks and benefits as possible. Some benefits of working with us include: - Health & disability benefits (medical, dental, vision, short & long-term disability) - Life insurance - Generous 401(k) and Pension Plans - Paid Time Off - Robust Wellness Program - New Flexible Work Program - Tuition Reimbursement - So much more! Dairyland Power Cooperative is an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR Department at 608-788-4000. With headquarters in La Crosse, Wis., Dairyland is a generation and transmission cooperative that provides wholesale energy for 24 electric distribution cooperatives and 17 municipal utilities in Wisconsin, Minnesota, Iowa and Illinois. At Dairyland, we know that happy employees are the backbone of any good organization. By offering an excellent compensation and benefits package, opportunities for career growth and a supportive environment, Dairyland helps ensure a quality business and premier workplace. Dairyland Power Cooperative is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.