As part of the Brand Strategy team at Lippincott, you will play an integral role in solving complex brand challenges for ambitious companies, partnering with teams across the firm to create and bring solutions to life through strategy, experience, marketing, and design. You will apply analytical and creative thinking in everything you do to tackle transformative initiatives for clients. Get ready to consult globally across industries on a range of branding challenges, including brand positioning, messaging, brand architecture, naming, and marketing and customer strategy.

As a Senior Associate, you will be responsible for structuring and managing the case in terms of thought leadership and project management. You will guide the team to deliver the solution and build top-notch deliverables—varying from creative big ideas to elegant architecture models and more. No matter how ambiguous the brand challenge, you’ll develop the core problem structuring and solving approach to get it done. To clients, you’ll become a trusted expert they can rely on for day-to-day guidance. On your case teams, you’ll be a people-manager and thought leader, steering the work plan and owning multiple workstreams of a project. And when solving multi-disciplinary brand challenges, you’ll be a critical thought partner for other teams (e.g., design, experience) and voice of the client’s needs.

What you’ll do:

Oversee and shape the development of potential brand opportunities based on client business strategy, competitive dynamics, best practice analysis, and customer insightsStructure project work plans and guide team workflow, while developing and guiding more junior team membersBe the key point-person with clients and other stakeholders, help manage their expectations, and provide recommendations reflecting Lippincott’s point of viewDevelop client relationships and contribute to new business opportunitiesConduct in-depth interviews with client leadership and their customersManage case team resources (e.g., talent, firm intellectual capital, budget)Identify other experts, frameworks, and examples from Lippincott to aid the case team in cracking- multi-disciplinary challenges for clientsDevelop storyboards and identify applicable frameworks for client presentations, and then play a significant role in delivering themManage and analyze quantitative and qualitative customer / prospect research, partnering with analytics specialists as appropriate

What makes you a great candidate:

At least 8 years of full-time experience in consulting, business strategy, or brand strategyMBA or equivalent welcomed, but not necessaryAdvisory and leadership presence with experience enthusiastically building, motivating, and inspiring teamsComfort with ambiguity, and the ability to steer the team’s structured problem-solving approach to open-ended directions or changes in prioritiesAbility to lead multiple client projects simultaneously and autonomouslyOutstanding presentation, writing, and the ability to communicate effectively to both the C-suite and entry-level (incl. PowerPoint)Ability to connect the dots between deep business understanding, brand implications, and creative solutions to the client’s specific challengeAbility to influence and guide multi-disciplinary teams and diverse stakeholders to get the job donePassionate about pushing your thinking, attacking issues from multiple angles, and stretching yourself to provide outstanding brand ideas to clientsWillingness to roll up your sleeves and solve challenges that extend the scope of brand into experience and marketingAn appetite for learning and tackling challenging topics across a diverse range of clients/industriesOpenness to travel

About Lippincott  
Lippincott is a global brand, marketing and experience consultancy committed to helping companies address their most complex brand challenges. Identifying fresh opportunities and realizing brand possibilities is our specialty. Since 1943, Lippincott has produced lasting, transformative impact for clients across a range of sectors. As part of the Oliver Wyman group, Lippincott brings high-caliber industry and operational insights into our work, blending a management consultancy’s strategic rigor with a proven legacy of design and creativity.  

 

Who We Are, Together… 

We promote a culture of collaboration and performance through our three core values: 

We demand better, reach higher, and expect more of ourselves and our colleagues. We demonstrate gratitude, offer support, and embrace optimism every day. 

 
We celebrate debate, discussion, disagreement, and feedback, with an open mind to new ways of thinking and doing.  
 
We act with passion, intention, and goodwill while building on and elevating everyone’s contributions and sharing in our collective success. 

 
In our pursuit to produce meaningful change, we want our people to feel heard, respected and valued through our words and actions – goals we can only achieve with a sustained commitment to inclusion and belonging. We seek the best and brightest ideas from a variety of backgrounds and experiences because we know that’s what it takes to continuously push the boundaries, solve our clients’ most complex challenges, and foster an inspiring culture of rigorous creativity. We celebrate and leverage our differences and our commonalities so everyone feels safe, supported and encouraged to be wide open, to say “yes, and!” and to demand better of ourselves and one another. We aspire to be positive role models for inclusion at an individual level, corporate level, and societal level. 

The applicable base pay for this role is $150,000 - $190,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position will be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health benefits, 401K savings as well as employee assistance programs.

 

Lippincott is an Equal Opportunity Employer. All employment decisions at Lippincott are based on business needs, job requirements and individual qualifications without regard to race, national origin, age, religion or belief, sex, sexual orientation, gender identity, veteran or disability status or any other status protected by the laws or regulations in locations where we operate. We are committed to promoting a workplace that we are all proud to be a part of. #Lippincott 

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.