License Eligible Clinician, Night Shift
City of Norfolk, Virginia
License Eligible Clinician, Night Shift
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License Eligible Clinician, Night Shift
Salary
$59,745.51 - $100,094.57 Annually
Location
7464 Tidewater Drive, VA
Job Type
Permanent Full-time
Job Number
13771
Department
Community Services Board
Division
Crisis & Recovery Services
Opening Date
02/09/2026
Closing Date
2/19/2026 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use disorders, intellectual/developmental disabilities, and housing and homelessness. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.
The NCSB is seeking a Licensed Eligible Crisis Counselor (Emergency Services Counselor I) who will assess individuals experiencing a crisis to provide or link them and their significant others with mental health services in the least restrictive environment, diverting them from state hospital care to community-based care.
Department Hiring Salary Range: $59,745 - $68,559
Essential Functions
Essential functions include but are not limited to:
+ Works collaboratively with others while displaying good judgement and problem-solving skills. Cultivates, fosters, and maintains positive working relationships among crew members and with those contacted in the performance of duties, including co-workers, supervisory staff, community partners, and emergency public services personnel.
+ May include driving a city vehicle to respond in the community. Maintains awareness of Norfolk geography. Utilizes maps and traffic navigation platforms to report to call locations in a timely manner.
+ Operates radio and other communication equipment and electronic mobile devices.
+ Interact with individuals in a respectful and dignified manner using a culturally competent and trauma-informed approach. Establish trust and seek answers to questions to better understand the situation.
+ Evaluates crisis telephone calls and determines the type of response needed, including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referrals.
+ Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital, emergency rooms, agency offices, residences).
+ Documents all observations and actions using program-specific forms and standards complete reports and records; performs data entry as needed; maintains confidentiality of information.
+ Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders (TTDO's) in accordance with mental health service policies.
+ Prepares clear and concise written reports. Maintains client records and statistical data.
+ Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative.
+ Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.
+ Provides consultation and clinical supervision to clinical staff as assigned both informally through role modeling and formally through structured supervision.
+ Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements.
+ Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations.
+ Identifies staff training needs and recommends strategies to meet those needs.
+ Performs as shift lead, reviews and supervises preadmission screening assessments; audits records and provides evaluation of prescreening assessments.
+ Performs related work assigned.
Education/Experience
Master's or Doctoral Degree with an associated professional license or educational attainment that would be required to achieve the following in the future:
+ Licensed Professional Counselor (LPC)
+ Licensed Clinical Social Worker (LCSW)
+ Licensed Marriage and Family Therapist (LMFT)
+ Licensed Clinical Psychologist (LCP)
+ Psychiatric Nurse Practitioner (PMHNP) or Psychiatric Clinical Nurse Specialist (PMHCNS), Doctor of Medicine (MD)/Doctor of Osteopathic Medicine (DO), or Bachelor of Science in Nursing - Registered Nurse (BSN) with five years' experience.
Two years supervised experience in directly providing mental health services.
Additional Information & Requirements
+ Valid Driver's License may be required depending on assignment.
Preferred:
+ Residency/Supervisee/Trainee status for licensure for LMHP
+ Obtain pre-screener certification with the first 6 months of employment
+ Certified or certifiable in Basic Life Support and first aid training.
Working Hours: Tuesday — Saturday (40hrs per week) Night Shift
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
+ Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
+ I understand and will answer the following supplemental questions completely and thoroughly.
02
Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
+ Yes
+ No
03
Are you a current or previous City of Norfolk employee?
+ Yes - I am a current City of Norfolk Employee
+ Yes - I am a previous City of Norfolk Employee
+ No - I am not a previous or current City of Norfolk employee
04
Please select the highest level of education you have completed.
+ High School Diploma/GED
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree or higher
05
Do you have a valid driver's license?
+ Yes
+ No
06
Please provide the name, email address, and phone number of your current or most recent supervisor
07
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
08
Have you ever been the subject of any exclusion, suspension, or debarment action by the General Services Administration (GSA), Office of Inspector General (OIG), or any other federal healthcare program including, but not limited to, Medicare or Medicaid?
+ Yes
+ No
09
A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
+ I have been convicted of a felony
+ I have been convicted of a misdemeanor
+ I have been convicted of a felony and a misdemeanor
+ I have not been convicted of a felony or a misdemeanor
10
If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
11
Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
+ Yes
+ No
12
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
+ I am not a Veteran
+ I am a Veteran
+ I am a Disabled Veteran
Required Question
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