By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Leave of Absence Coordinator

Leave of Absence Coordinator

Our Teams Connect!

We thrive on collaboration—working together in-office while enjoying the flexibility of a hybrid schedule. To join us, you’ll need to live near our Center of Excellence:

Eden Prairie Office

11000 Prairie Lakes Dr, Eden Prairie, MN 55344

 

What’s in It for You?

Day One Benefits: Medical, Dental, and Vision Insurance401(k) with Company MatchCompetitive Pay: $17.00–$19.00 per hour (based on experience)Generous PTO: 21 days in your first year

 

Ready to Build Your Career?

Bring your 1–2 years of office experience and grow with us! Here’s what you can expect:

A stable, consistent work environment—both in-office and virtualA world-class training program to help you support employees and customers from top global brandsA dedicated mentor and manager to guide your career journeyClear paths for growth and promotional opportunities given good standing at the 6 month mark!A comprehensive benefits package to support your mental, physical, financial, and professional well-being

PRIMARY PURPOSE OF THE ROLE:

This position is responsible for analyzing reported leave requests and determining paid leave benefits in accordance with client-specific plans, organizational policies, and applicable state and federal regulations. The role requires accurate and timely calculations, payments, and adjustments to ensure compliance and maintain ongoing claim management within established company service standards and industry best practices.

ARE YOU AN IDEAL CANDIDATE?

We are seeking passionate and empathetic professionals who are eager to build a meaningful career. Successful candidates will thrive in a collaborative team environment, demonstrate strong motivation and a proactive work ethic, maintain a customer-focused approach, and exhibit natural empathy combined with solution-oriented thinking.

 
ESSENTIAL RESPONSIBLITIES MAY INCLUDE

Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.Communicates decisions and on-going expectations with claimants and clients.Maintains professional client relationships.Attendance during scheduled work hours is required.

QUALIFICATIONSEducation & Licensing: High school diploma or GED required.Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills requiredPC literate, including Microsoft Office products, Windows environment.Must meet minimum typing requirements.Experience: Clerical or customer service experience or equivalent combination of education and experience preferred

TAKING CARE OF YOUEntry-level colleagues are offered a world class training program with a comprehensive curriculumAn assigned mentor and manager that will support and guide you on your career journeyCareer development and promotional growth opportunitiesA diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and moreWork environment requirements:Physical: Computer keyboardingAuditory/visual: Hearing, vision and talkingMental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($17.00 - $19.00 Hourly). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.