HealthPartners is hiring a Learning Supervisor. The Learning Supervisor is responsible for overseeing the design, delivery, and ongoing maintenance of end-user training programs. This role provides guidance to Learning Specialists, ensuring alignment with organizational goals and project needs. The Learning Supervisor also supports workflow design, testing, go-live activities, and maintains realistic training environments that mirror production systems for optimal learning experiences.

MINIMUM QUALIFICATIONS: 

Education, Experience or Equivalent Combination:Bachelor’s degree in related field or equivalent training/healthcare experience in lieu of degree.A minimum of 5 years of experience in IT or training.Minimum of 2 years of direct supervisory experience.Knowledge, Skills, and Abilities:Expertise in curriculum design including learning objectives, content development and assessment strategies.Proficient in both virtual and in-person facilitation techniques.Strong leadership, team building and project management capabilities.Ability to build and sustain relationships across all organizational levels.Proven success in implementing process improvements and change management.Skilled in using reporting tools to evaluate team performance and training effectiveness.Exceptional written, verbal and interpersonal communication skills.Comfortable managing multiple priorities in dynamic, fast-paced environments. Experience with learning technologies such as Learning Management Systems (LMS) platforms, eLearning tools and content management systems. 

 

PREFERRED QUALIFICATIONS: 

Education, Experience or Equivalent Combination:At least 3 years of experience working with Epic systems.Licensure/ Registration/ Certification:Current Epic Principal Trainer certificationCurrent Epic application certificationKnowledge, Skills, and Abilities:Experience in developing and delivering training materials for diverse audiences.Ability to work with a wide range of stakeholders including clinical, operational, and IT.Ability to manage staff and resources within budget constraints.Familiarity with governance and best practices for learning software, and content management. Demonstrated ability to identify innovative solutions and drive continuous improvement.Deep understanding of Epic training environments and their ongoing maintenance. Working knowledge of Agile methodologies and principles.

ESSENTIAL DUTIES:  

(20%) Supervise staff with full authority over hiring, performance management, compliance with organizational policies, and professional development.(20%) Support team members in daily operations, including successful onboarding, new hire training, work assignments, and coaching.(20%) Lead training-related project activities such as requirements gathering, content creation, and go-live support.(20%) Oversee training logistics including scheduling, delivery, and environment setup.(10%) Identify and implement innovative and continuous improvement ideas to enhance workflow and improve services.(10%) Engage with stakeholders to assess training effectiveness and adjust strategies accordingly.Perform other duties as assigned.