**Job Description: Learning & Development Sr.Manager** **Job Information** + **PeopleSoft Job Code/Title:** L&D Sr Mgr (PT0014) + **Global Level:** GL-9 + **Job Family/Function:** People / Talent, Learning & Development + **Reporting Line:** Directly supports and reports to the **Senior Director of HR, DCS** . **About the Role** As a CBRE Learning & Development Sr. Manager for DataCenter Solutions (DCS), you will oversee the team responsible for thedevelopment, implementation, and administration of Learning and Developmentprograms. This \"player-coach\" leadership position will participate,along with other team members, in the development and delivery of Learning andDevelopment (L&D solutions). You are responsible for developing, executing,and evaluating employee development programs to support DCS organizationalneeds. In partnership with DCS Leadership and Senior Director People, the role holder will be ensuringthe L&D roadmap which directly enables business integration (FM, DL, PJM)and long-term organizational resilience through robust talent pipelines **.** **What You’ll Do** **Talent Management & Succession Planning** + **Pipeline Development:** Identify high-potential (HiPo) talent and design developmental \"fast-track\" programs to ensure leadership readiness. + **Succession Governance:** Design and maintain succession maps for mission-critical DCS roles, ensuring a \"Ready-Now\" internal bench to support Hyperscale account expansion. + **Career Pathing:** Document and socialize clear technical and management career ladders across FM and DL to drive retention and internal mobility. **Strategic Support & Stakeholder Management** + Provide data-driven insights to inform the multi-year DCS Strategy Update and People Strategy. + **Needs Assessment:** Lead ongoing training assessments, ensuring strategic alignment with DCS business goals and operational profitability. + **Stakeholder Influence:** Collaborate with department heads to develop unique training solutions (e.g., DCI support) and influence leadership to adopt new learning methodologies. **Operational Excellence & Governance** + **Converged Training:** Oversee the creation of \"cross-service\" curricula via DLU that combine DCS-FM and DL skillsets to maximize synergy revenue. + **Compliance & Policy:** Establish and drive strict governance to ensure **100% completion** of mandated global compliance and regulatory training. + **Operations Support:** Solve complex operational problems by ensuring field staff are trained to high-performance standards for Top 40 clients. **Innovation & Change Management** + **Digital Transformation:** Oversee the rollout of AI-driven learning platforms to streamline workloads and modernize the employee experience. + **Change Leadership:** Lead systematic approaches to support employees as the organization transitions to the \"One DCS\" model. **Team Leadership** + **Mentorship:** Provide formal supervision, coaching, and performance evaluations to the L&D staff, modeling the coaching culture expected across DCS. **What You’ll Need** + **Education/Experience:** Bachelor's Degree **preferred** with 5–8 years of relevant experience in L&D or Talent Management. + **Succession Expertise:** Proven experience in designing succession planning frameworks and talent review processes (e.g., 9-Box Grid, Korn Ferry Success Profiles). + **Strategic Mindset:** Ability to translate the Senior Director’s high-level business goals into actionable learning paths and \"Ready-Set-Go\" onboarding results. + **Communication:** Advanced ability to exchange sensitive, complicated information and present program ROI data to executive leadership. + **Tech Savvy:** In-depth knowledge of LMS platforms, AI learning tools, and Microsoft Office. Intermediate math skills for financial/ROI calculations **What You’ll Need:** + Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + High School Diploma, general education degree (GED), or a trade school diploma, with 4 years of job related experience. + Universal CFC certification preferred. + Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions. + Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding. + Capability to write routine reports and correspondence and to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. + Be able to effectively present information to internal colleagues. + Practical problem solving skills and the capability to assess possible solutions using technical expertise to apply suitable judgment and precedents. + Basic computer skills; utilizing the work order system, Microsoft Outlook, ESS and training. + Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ ladders, and the ability to lift/ carry heavy loads of 40 lbs. or more. + Strong organizational skills with an inquisitive mindset. + Full health and safety compliance, including but not limited to, training completion, following & instructing policies & procedures, supporting audits & assessments and reporting any HSE concerns. + Valid Driver's license may be required. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE?** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values. California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Building Engineer position is $68,000 annually, and the maximum salary for the Building Engineer position is $78,500 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)