Step into a pivotal role where you’ll leverage your learning & development experience and agile project management expertise to lead high-impact initiatives. Ensure the alignment of strategic roadmap priorities with BAU operations, streamline processes, and foster operational excellence. Join us to champion transformation and elevate organizational performance within Learn Product.
As a Learn Project Manager within our team, you’ll orchestrate cross-functional teams and resources to deliver key digital learning and project management initiatives. Your day will center on leveraging learning & development experience, managing Jira boards, facilitating agile routines, and ensuring BAU operations are closely aligned with roadmap priorities. By streamlining processes and championing best practices, you’ll drive operational excellence and enhance outcomes for learners, clients, and colleagues making a lasting impact across Learn Product.
Job responsibilities
Lead and coordinate strategic Learning and Development change initiatives from inception to completion, ensuring alignment with business priorities and operational excellence.Facilitate agile routines and maintain disciplined focus on high-impact deliverables, balancing urgent needs with long-term objectives while driving process adoption and continuous improvement.Serve as a trusted partner to cross-functional teams, proactively managing competing priorities, integrating diverse perspectives, and fostering strong collaborative relationships.Optimize and streamline operational processes, leveraging learning & development expertise and project management skills to maximize efficiency and support a culture of ongoing improvement.Communicate transparently with stakeholders and impacted teams, aligning expectations, building consensus, and influencing outcomes across all levels of the organization.Anticipate, identify, and resolve project challenges and blockers, enabling smooth execution and timely delivery of key milestones.Monitor progress and provide business-level reporting on outcomes, utilizing advanced problem-solving skills and proficiency with project management tools such as Jira and Confluence.Required qualifications, capabilities, and skills
8+years of demonstrated experience in agile project management, JPMC Learning and Development, business support, or strategic operations within dynamic environmentsDeep expertise in agile methodologies and Jira board management, with a proven track record of mentoring teams and driving process adoption.Exceptional communication and stakeholder management skills, with the ability to influence, build consensus, and foster strong partnerships across all organizational levels.Proven ability to integrate diverse perspectives, work independently and collaboratively, and align business-as-usual operations with strategic priorities for operational excellence.Advanced problem-solving, and critical thinking skills, complemented by a strategic mindset and a focus on analytics and continuous improvement.Demonstrated experience in process improvement, operational controls, and driving organizational efficiency.Proficiency with project management tools such as Jira, Confluence, or similar platforms.Preferred qualifications, capabilities, and skills
Bachelor’s degree or equivalent experience in Learning & Development, Leadership, Project Management, Communication, or related fields, demonstrating a strong educational as well as operational foundation and relevant expertise.Proven ability to lead large-scale, complex change initiatives and business-level projects, with a focus on learning & development initiatives and project management excellence.Advanced proficiency in Tableau, Jira, and other Learning Management or agile project management platforms, supporting data-driven decision-making and efficient project execution.Strong track record of driving stakeholder engagement, satisfaction, and business alignment across learning, project management, and operational initiatives.