How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:\rIn developing the infrastructure for a robust program that supports the health and well-being of our clinical workforce (physicians, advanced practitioners, nurses, residents), the Lean System Facilitator is a critical member of the Office of Clinician Well-Being (OCW). Reporting to the Director of Operations for the OCW, with a dotted line to the AVP of Wellstar's Lean Transformation Office (LTO), the Lean Systems Facilitator is a Lean subject matter expert, responsible for partnering with medical directors, clinical leads, and others to improve efficiency and process, mitigate communication barriers, improve teamwork, and empower clinicians to practice at top-of-license. The Lean System Facilitator leverages his/her knowledge of lean processes to reduce waste, decrease work outside of work, improve life-work integration, and support an overall culture of well-being across the clinician workforce. (S)He uses tools such as A3s, Value Stream Mapping, PDSA cycles, 5Ss, etc. to guide the work and demonstrate results. In addition to his/her work across departments and business units, the Facilitator understands the importance of team and utilizes his/her skills to also improve the overall internal functioning of the OCW team, recommending more efficient ways to meet, minimizing role redundancy, and leveraging the unique skills and competencies of individual team members to maximize outcomes.\rCore Responsibilities and Essential Functions:\rMeasuring, Analyzing, Improving, & Sustaining Processes Changes\r1.\tDevelops clear project A3 proper scoping\r2.\tWorks with initiative A3 teams, including analyst and others to quantify baselines\r3.\tFacilitates development of countermeasures\r4.\tConsults on change management approaches and measures change\r5.\tRefines countermeasures as needed to improve outcomes\r6.\tSummarizes A3 Improvements\r7.\tConsults with leaders to present outcomes to teams, demonstrating success\r8.\tMonitors improvement longitudinally\r9.\tUtilizes escalation plans and countermeasures when project timelines or outcomes are at risk\rCoalition & Team Building\r1.\tWorks with clinician leaders to identify all needed stakeholders involved in change process\r2.\tWorks with Initiative Process Owners to align stakeholders around common goals/outcomes\r3.\tIdentifies team dynamics that might interfere with success and escalates to process owners as needed\r4.\tCoaches project leaders on methods to improve team-orientation, consulting with other OCW and LTO team members as indicated\r5.\tLeads team members through analysis of problem to identify contributors and root causes\r6.\tCommunicates regularly and effectively with process owners and stakeholders about team progress towards goals, critical factors, and obstacles\r7.\tAnticipates and tracks return on investment of projects\rDefining Problems\r1.\tConducts needs assessments with various stakeholders\r2.\tIdentifies problems related to inefficiency, waste, etc.\r3.\tRefines problem definition to manage scope creep\r4.\tListens and develops understanding of processes that contribute to or erode the well-being of Wellstar clinicians\r5.\tDevelops and/or maintains checklists, roadmaps, standard work instructions, job aids, and other tools to support the adoption of sustainable, repeatable, and quantifiable process improvements\rTeaching/Mentoring/Coaching\r1.\tInternal consultant for the OCW to maximize efficiency in process related to priority initiatives, meetings, etc.\r2.\tWorks with improvement initiative committee chairs (A3 Owners) to develop efficient meetings\r3.\tServes as advisor on the Physician Well-Being Council (and other committees) to aid in project prioritization\r4.\tParticipates in the design and planning of all new OCW initiatives/projects to improve efficiency and maximize results\r5.\tPrepares articles for OCW newsletters\r6.\tPresents outcomes/findings at departmental, facility, or system-level meetings\r7.\tCollaborates with OCW team members in development of scholarly articles\rOther\r1.\tAttends monthly system Lean meetings to develop relationships and collegiality with other Lean team members\r2.\tMeets, as needed, with executive Lean leadership for mentoring, professional development, etc.\rPerforms other duties as assigned\rComplies with all Wellstar Health System policies, standards of work, and code of conduct.\rRequired Minimum Education:Bachelors Business Administration/Management or Bachelors Engineering or Bachelors Health Administration or Bachelors Health Science\r\rRequired Minimum License(s) and Certification(s):\rAll certifications are required upon hire unless otherwise stated.\rAdditional License(s) and Certification(s):\rCSSBB - Six Sigma Black Belt Upon Hire Preferred and\rRequired Minimum Experience:\rMinimum 5 years work experience Required and\rMinimum 3 years in healthcare Required and\rExperience managing others Required and\rMinimum 2 years having led some process improvement initiatives in healthcare organization(s) Required\rRequired Minimum Skills:\rBasic Lean/Quality Improvement subject matter expertise (examples include: PDSA, Visual Management, Check Sheet, Histogram, Pareto Charts Run Chart, Leading/Lagging Measures, Cause and Effect Diagrams, Standard Work).\rExperience coaching and mentoring others directed towards their development.\rStrong demeanor and style to quickly establish credibility throughout any level in the organization.\rAble to influence positive and sustainable change, within and across, various functional areas.\rProven success in partnering with operational leaders to accumulate, analyze, and concisely present data.\rFormulate actionable plans that are prioritized most closely around key issues and that align with strategic initiatives.\rWell organized, disciplined and persistent. Driven to overcome complex barriers to achieve objectives.\rCreative problem-solving, and the initiative to lead and effectively manage change.\rIntermediate capability in MS Excel, Word, and PowerPoint.

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