Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager- Risk and Controls in the Consumer and Community Bank- Connected Commerce Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.  You will be responsible for managing a number of risk and controls initiatives spanning multiple Technology Product Lines.  You will function as the initiative SME and work with development teams on prioritization and remediation while keeping senior management up to date on status.  You will contribute to and participate in bi-weekly Risk and Controls Forums as well as work across the Organization on Risk OKRs.

Job responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsDevelop and maintain comprehensive reporting on the risk and control frameworkEnsure effective identification, quantification, communication, and management of technology risk, with a strong focus on root cause analysis and recommending resolution actions.Analyze complex risk and control issues and recommend risk mitigation strategies based on thorough root cause analysisExecute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance workMonitor internal platform Key Risk Indicators to identify non-compliance and assist in remediation with compensating controls to address security, risk and control gapsIdentify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentumCollaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goalsUtilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectivenessChampion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organizationGood understanding of Software Development Life Cycle (SDLC) pipelines, CI/CD, application resiliency and security, IAM, data protection, and vulnerability managementExpertise in technology risk management, information security, or a related field, with a focus on risk identification, assessment, and mitigationFamiliarity with risk management frameworks, industry standards, and financial industry regulatory requirementsAdvanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clientsAdvanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and servicesProven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environmentDemonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

Experience with Microsoft suite (PowerPoint, Excel, Word)Experience with cloud provider products and services, specifically AWSUnderstanding of IT security principles and best practices