Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Overall Purpose: The new level 2 IC role will be responsible for supporting and leading processes, strategies, communications, and tools for technical organizations to enhance operational efficiency and competitive advantage in the context of Learning & Development (L&D) Gen AI use cases and the LMS/LXP project.

Key Roles and Responsibilities:

Internal Process Design and Implementation:

Define, design, and implement processes to support the L&D Gen AI initiatives and our LMS/LXP enhancement project.Deploy new tools and platform enhancements, ensuring efficient project management and execution.

Compliance Support:

Create and manage compliance policies, standards, and processes related to the L&D Gen AI use cases and the LMS/LXP enhancement project.Conduct process and quality reviews and audits to ensure adherence to standards and best practices.

Financial Oversight:

Conduct financial modeling and analysis to support the business cases for L&D Gen AI initiatives and other key L&D tool & platform projects.Prepare and review business cases to ensure alignment with strategic goals and resource allocation.

Analysis and Reporting:

Develop and maintain metrics, scorecards, and performance analyses to track the progress and impact of L&D technology projects.Identify performance gaps and recommend solutions to improve project outcomes.

Planning and Strategy:

Coordinate L&D technology programs and manage roadmaps for the L&D Gen AI initiatives, LMS/LXP project, and potentially other further L&D technology projects.Engage in strategic and tactical planning activities to ensure alignment with organizational goals and priorities.Create communications for technical organizations to keep stakeholders informed and engaged.

Collaboration with HR Technology Team:

Work closely with the HR Technology team and Tech Business Analysts to intake and prioritize key development needs.Provide input to support their work in writing features for development, ensuring alignment with the strategic goals of the L&D Gen AI initiatives and LMS/LXP project.

Skills Required:

Waterfall Model: Understanding of traditional project management methodologies to manage project timelines and deliverables.Business Data Analysis: Ability to analyze data and generate insights to support decision-making for L&D Gen AI use cases and LMS/LXP project.Software Development Life Cycle (SDLC): Knowledge of SDLC to ensure effective project management and delivery.Process Management: Expertise in designing and implementing processes to enhance operational efficiency.Planning (Tactical and Strategic): Skills in both tactical and strategic planning to align projects with organizational goals.Finance and Accounting: Understanding of financial principles to conduct financial modeling and analysis.Business Case Development: Ability to prepare and review business cases to support project initiatives.Commercial Acumen: Strong business background to support technical projects and initiatives.Business Process Modeling: Skills in modeling business processes to improve efficiency and effectiveness.

Our Lead Tech Business Mgmt earn between $118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Irving, Texas

Salary Range:

$106,100.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-76162-2 Date posted 07/30/2025