There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Lead Site Reliability Engineer  at JPMorgan Chase within the Technology and Cloud Services division, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

 

Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your teamLeads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levelsCollaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customersDemonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertiseActs as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial lossesDocuments and shares knowledge within your organization via internal forums and communities of practice

 

Required qualifications, capabilities, and skills

 

Formal training or certification on site reliability concepts and proficient advanced experienceDeep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platformFluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplinesProficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)Experience with troubleshooting common networking technologies and issuesAbility to identify and solve problems related to complex data structures and algorithmsDrive to self-educate and evaluate new technologyAbility to teach new programming languages to team membersAbility to expand and collaborate across different levels and stakeholder groups