Phoenix, Arizona, USA
16 hours ago
Lead Specialist,Clinical Informatics

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Description:

The Lead Clinic Informatics Specialist is a critical member of the Scribe Program. They champion the organization's mission to provide high quality patient care by leading their Clinic Scribe team. The Lead Clinic Scribe acts as an in-clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation of any new clinic initiatives. In addition, they will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each clinic. This new addition to the team will be responsible for ensuring the smooth day to day operations of these essential activities.

Core Responsibilities:


Lead a team of 4-5 Clinic Scribes

Ongoing training and support of Clinic Scribes

In-clinic point person for coding and workflow questions

Wellness Review Visit Review assistance

Coordinate Regional Scribe coverage

Observe and record patient encounters/examinations

Document patient information, history and diagnoses

Assist in medical management

Document medical decision making

Other duties, as assigned


What are we looking for?

Ability to succeed in a fast-paced, ever-changing environment

Self-starter with high degree of drive, initiative, and follow through

Exceptional interpersonal, written and verbal communication skills

Expert in accurate and specific documentation

Commitment to company vision

2-5 years of prior relevant experience

At least 6 months of experience as a Clinic Informatics Specialist (Scribe)

High school diplomaRequisition Job DescriptionRequisition Job Description

Company: Oak Street Health 

Title: Lead Clinic Scribe

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street’s care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients’ health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.

 

Role Description

The Lead Clinic Scribe is a critical member of the Scribe Program. S/he champions the organization's mission to provide high quality patient care by leading her/his Clinic Scribe team. The Lead Clinic Scribe acts as an in-Clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation any new Clinic initiatives. In addition, s/he will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each Clinic. This new addition to the Oak Street Health team will be responsible for ensuring the smooth day to day operations of these essential activities.

Responsibilities

Lead a team of 3-7 Center Scribes

Ongoing training and support of Local and National Scribes

In-clinic point person for coding and workflow questions, including acting as center expert for new workflows

Understand center clinical documentation performance and support identification of Center CIS and clinical documentation improvement opportunities 

WRV Review assistance

Coordinating Regional Scribe coverage

Observing and recording patient encounters/examinations

Documenting patient information, history, and diagnoses

Assisting in medical management

Documenting medical decision making

What we’re looking for:

Ability to succeed in a fast-paced, ever-changing environment 

Self-starter with high degree of drive, initiative, and follow through 

Exceptional interpersonal, written and verbal communication skills

Expert in accurate and specific documentation

Commitment to company vision

At least 6 months of experience as a Scribe   

US work authorization

Why Oak Street?

Oak Street Health offers our coworkers advantages that can’t be found in other clinical workplaces, including:

The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.

Paid vacation/sick time, retirement options, as well as health, vision and dental benefits

Brand new, beautiful working environment

Supportive and fun culture

High levels of responsibility and rapid advancement

Opportunity to be at the forefront of a revolution in healthcare

Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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