The Lead Software Engineer operates within the realm of the Individual Markets Production Support organization and acts as part of a global team to ensure the highest levels of application stability and availability. The position acts independently and/or collaboratively with solution architects, development teams, and cross-functional stakeholders to support the daily care and feeding of the applications and associated infrastructure, as well as provide tier 2/3 support to escalated requests and break/fix items. **You are** A self-starter, continuous learner and experienced technologist who transforms abstract ideas into actionable customer solutions, partnering across the company with engineers, product managers, business partners and executive stakeholders. Someone with a broad range of technical skills and enjoys the challenge of problem solving. Looking to spice things up with adding variety into your day vs. head’s down coding. **ESSENTIAL FUNCTIONS:** + Support complex solutions in an Agile environment as part of a global team of engineers, designers, and product experts + Gather and analyze data and develop requirements at project level + Conduct and lead technical design discussions across multiple technology disciplines to propose viable solutions to complex problems + Liaise between software engineering teams and production support to facilitate operational readiness. Provide level 2/3 support for escalated incidents/defects. + Develop and build strong relationships across the business to effectively influence and accomplish strategic objectives. + Assist on-shore and off-shore teams with issues needing technical expertise or complex systems and/or programming knowledge. Mentor and develop new or less experienced team members. + Provide technical training to external team members to foster stronger cross-departmental relations. + Follow the sun support model thru on-call rotation. **QUALIFICATIONS** + Bachelor’s Degree in Computer Science, Mathematics, Engineering or related field + 8-10 years of professional software development experience + Experience with service-oriented and cloud native software architectures + Experience with a broad range of technologies including .NET, Java/J2EE, Spring boot, Spring batch, Web Services. Node.js, React, and shell scripting as plus. + Experience with a broad range of database technologies including MS SQL Server/PL SQL, Oracle, DB2, + Experience with modern web application development, including build tools, testing and CI/CD + Experience with secure programming practices, software delivery and cloud security principles + Experience with cloud technology including AWS, Docker, Kafka, SNS/SQS + Experience with source control and development workflows: Bitbucket, Git + Familiarity with trouble-shooting tools such as Splunk, Zenoss and AppDynamics/Dynatrace + Familiarity with API architectures including microservice strategy + Proven ability to take a lead role in projects that span multiple teams, ability to deliver on time working in a fast-paced agile environment + Proven track record of developing and supporting large scale business critical systems + Excellent analytical and problem-solving skills; solid understanding of coding aesthetics, able to review code, and provide suggestions + Must be comfortable in a fast paced, changing environment + Has strong presentation and collaboration skills and can clearly articulate all aspects of the job requirements, including the creation of formal documentation + Deep subject matter expertise with Individual Markets NSCC/DST applications will be particularly advantageous **Salary Range:** $118,980.00 - $195,465.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.