Our client, a leading provider in the life sciences and healthcare industry, is seeking a Lead Site Specialist to join their team. As a Lead Site Specialist, you will be part of the Instrument and Enterprise Services division supporting the Unity Lab Services team. The ideal candidate will have strong relationship-building skills, excellent problem-solving abilities, and a commitment to customer satisfaction which will align successfully in the organization. **Job Title:** Lead Site Specialist **Location:** Norwood, MA **Pay Range:** $30.00 per hour **What's the Job?** + Conduct site operations in accordance with program contract terms and conditions. + Develop and maintain positive and professional working relationships with clients and service vendors. + Support compliance with regulatory guidelines specific to asset management and services programs. + Maintain accurate data input to the Resource Center database, including service requests and work orders. + Assist with the resolution of service or billing issues, ensuring customer satisfaction and loyalty. **What's Needed?** + Associate's degree or equivalent experience. + Previous customer service experience. + Experience in a life science or healthcare environment preferred. + Proficiency with Microsoft Word, Excel, and PowerPoint. + Strong organizational and communication skills. **What's in it for me?** + Opportunity to work in a dynamic and collaborative environment. + Chance to develop and enhance your professional skills. + Engagement in meaningful work that supports client satisfaction. + Be part of a team that values integrity, intensity, involvement, and innovation. + Possibility for career growth within a reputable organization. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.