As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Sector, you hold a senior technical role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. As a core technical contributor and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a senior technical for medium to large-sized products, and provide advice and mentoring to other engineers.  

Job responsibilities

Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your teamLeads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levelsCollaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customersDemonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertiseActs as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial lossesDocuments and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

Formal Pega training and certification with over 8 years of applied experience, including architecting complex solutions and integrating Pega with databases, messaging systems, and cloud services.At least 3 years serving as a senior engineer or technical lead, demonstrating strong individual contributor skills and the ability to engage technically with senior technology and management teams.More than 3 years of experience in Pega Production Support, PRPC Framework, SQL, PL/SQL, SQL Server, Oracle Databases, and Unix environments.Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and site reliability best practices, with proven ability to implement these practices within applications and platforms.Experience applying DevOps principles to Pega applications, including CI/CD, automated testing, monitoring, and logging.Fluency in at least one programming language such as Python, Java Spring Boot, or .Net, with strong knowledge of software applications and technical processes.Experience troubleshooting common networking technologies and resolving related issues.Ability to identify and solve problems involving complex data structures and algorithms.Demonstrated drive to self-educate, evaluate new technologies, and collaborate effectively across different levels and stakeholder groups; prior experience as a Pega SRE in a Center of Excellence (CoE) is a plus.Preferred qualifications, capabilities, and skills Must have Certified Pega Senior System Architect or higher certification. on latest Versions Pega 8 and above. Experience with cloud-native Pega deployments and hybrid architectures.Advanced knowledge of automation frameworks and scripting for Pega environments.Experience with regulatory and compliance requirements in financial services.Prior experience working in global, distributed teams and large-scale enterprise environments.Strong presentation and communication skills for both technical and non-technical audiences.