Job Description

What is the Opportunity?

As a Lead Scrum Master, you will enable one or more multi-disciplinary agile teams at RBC Insurance to run a medium-to-high agile development process that seamlessly aligns with business and technical needs. The Lead Scrum Master is a key role within an Agile delivery team as it removes any impediments that obstruct a team's pursuit of its sprint goals and ultimately deliver a product that generates business benefits for one or several RBC lines of business. Scrum Masters play an important role in the long-term evolution of agile practices at RBC.

What Will You Do?

Facilitating medium-to-high complexity Agile initiatives from initiation through release, providing oversight to ensure alignment with RBC Agile practices

Accountable alongside the team for the achievement of release objectives and results that meet stakeholders' needs and expectations

Remove impediments to delivery success through the proactive management of dependencies, team problem-solving and the development of new solutions or approaches to ongoing challenges; has the authority to execute against new approaches and escalate issues through business and/or IT channels where necessary.

Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across, including risks and financials; facilitate product demos and retrospectives.

Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum or Kanban team (e.g. tracker boards) to create a trusting and safe team environment.

Navigating and identifying shared IT services required by the team in the delivery of its objective.

Provide proactive coaching to the team and recommends continuous improvement of processes to optimize team productivity, engaging coach as required.

What do you need to Succeed?

Must-have

2+ years of experience as a Scrum Master or Kanban Service Delivery Manager- where Scrum or Kanban principles, practices and theory were diligently applied

5+ years of experience in software development and/or project management and/ or business (system) analysis or other relevant professional experience

2+ years of working on medium-to-high complexity initiatives

Undergraduate Degree or equivalent experience

Certified Scrum Master / Agile Practitioner

Nice-to-have

Experience working in the Financial/Insurance industry

Experience with Iterative Waterfall methodology

WHAT’S IN IT FOR YOU

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

#LI-POST

Job Skills

Agile Methodology, Agile Scrum Development, Coaching Others, Communication, Conflict Management, Decision Making, Group Problem Solving, Results-Oriented, Staying Focused, Teamwork

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-30

Application Deadline:

2026-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.