Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.

Work Locations:  El Segundo, CA or Dallas, TX or Atlanta, GA or Bothell, WA

Overview: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology Experience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

Summary: As the Lead Product Technology for Legal Mandates and Fraud, you will play a crucial role in advancing AT&T's digital fraud prevention strategy across various products and experiences. This position offers the opportunity to collaborate with cross-functional teams to shape and implement digital strategies that enhance fraud prevention and ensure compliance with evolving laws. The ideal candidate will have strong business acumen and a deep understanding of digital ecosystems, enabling them to identify opportunities for optimization and support AT&T's broader business goals. You will act as a connector, strategist, and executor, bridging fraud prevention concepts, legal mandates and customer experiences to deliver measurable business results.

Key Roles and Responsibilities:

Your responsibilities will include managing the digital fraud and legal mandate strategy for service and support functions, identifying development needs within app and web platforms.Gather insights to improve customer experience and reduce fraud while understanding customer behavior and motivations.Work with various legal, compliance, and technology stakeholders to monitor customer experience gaps, report key issues and overall performance.Collaborate with analytics, content management, personalization, product development, and marketing teams to track ongoing mandates.Work with legal, compliance, engineering, data, and analytics teams to enhance technical capabilities for fraud preventionOversee the implementation of new digital fraud prevention checks and monitor results for optimization Ensure alignment with the long term roadmap and collaborate with product, analytics, and digital teams to identify and prioritize growth opportunities across AT&T's digital channels.Lead cross-functional workstreams to translate business objectives into actionable digital plans, assessing and addressing digital readiness, and serving as a business-minded advisor and liaison between product development, legal, compliance, and digital execution teams.Monitor, analyze, and report on digital performance metrics, using insights to optimize future initiatives and drive continuous improvement, championing digital innovation and best practices

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

Our Lead Product Technology earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$128,400.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-77287-3 Date posted 08/08/2025