Bangalore, Karnataka, India
13 days ago
Lead Product Operations, Merchant
**About the Role** The goal of Product Operations is to ensure we build and operationalize the right products to move our business forward. In this role, your work will drive results on our highest-priority growth and efficiency levers. Product Operations works closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle. **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- 01. Manage a team of ProdOps across Merchant verticals. 02. Define the go-to-market plans and processes to operationalize our product strategy as an individual contributor on a highly-effective product team 03. Lead a community of strategic leaders to encourage meaningful impact to the business 04. Drive continuous improvement to the engagement models between product, engineering and business stakeholders teams 05. Ensure functional partners are aligned on key objectives for the program/product 06. Advise product teams on the global feasibility of products throughout the product life cycle 07. Develop an end-to-end product rollout plan, and project-manage implementation 08. Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch and drive maximum impact 09. Track core business metrics related to the product 10. Identify key problem areas and/or geographies impacted by the product post-launch 11. Surface and advocate for key insights from the business to advise product improvements \-\-\-\- Basic Qualifications ---- 1. Bachelor's Degree 2. Minimum 8+ years of experience in operations, business consulting, or program management 3. People management experience 4. Deep analytical experience 5. Large scale, global project management experience 6. Strategic alignment, able to bring key partners across functions together 7. Ability to foster collaboration and facilitate teamwork 8. Deep understanding of the user experience \-\-\-\- Preferred Qualifications ---- 1. Prior experience working on global projects, or in an international setting 2. SQL Proficiency 3. Previous experience working on consumer products 4. Ability to use data to inform and support critical decisions 5. Ability to clearly and succinctly present information to an internal and external audience 6. Persuasive written and verbal communication skills across diverse functions and teams 7. Demonstrated ability to juggle competing priorities Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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