Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

TECHNOLOGY INSERTION AND PRODUCT DEVELOPMENT – The focus of the position:  Mobility Life Cycle

Receive work orders

Support changes to the Mobility Network PE (Provider Edge) and CE (Customer Edge) routers and its associated devices in MTSOs and Data Centers

Work involves daytime planning and scheduling

Work involves executing changes to Cisco and Juniper devices in maintenance windows during the night and daytime using CLI

Work involves upgrading OS/IOS of routers

Work involves migrating traffic from one infrastructure to another/one router to another

Work may include the use of automation tools (Python, Ansible, and GUI based applications) if available to assist with pre checks, post checks and execution

Work involves coordination with other organizations/teams: Service Assurance, Engineering, Advanced Network Technology Support (ANTS), and IPTRC (NOC/NRC)

Perform Moves, Adds, Changes and Disconnects to the Mobility network

Perform Programming and Scripting to support automation efforts

AUTOMATION

Perform automation functions through scripting and programming to bring efficiency to support and monitoring functions

Perform data analysis on platform and/or organizational metrics using industry standard analytics and data presentation tools

What you’ll need:

As a Lead Network Technology Support, you will be responsible for the overall reliability and operations of ATTs Optical, IP Core, Mobility, and other advanced communication technologies. Performs both fault and lifecycle management to deliver platform technical support on a 24X7 basis to include triage, investigation and remediation of acute and chronic issues that span multiple platforms and technology environments. Must understand the End- to-End service to support underlying technologies (VOIP, messaging, 4G LTE, 5G, Wireless, etc.).

What you’ll bring:

Required Experience:

5-8 years’ experience with Cisco IOS and/or Juniper OS

5-8 years’ experience with IP Networking

5-8 years’ experience with CLI (Command Line Interface) configuration

Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Internet Associate (JNCIA) or equivalent certifications

Desired Education:

Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred

Desired Experience:

Python Programming

Ansible

YAML

Automation

Scripting

DriveNets

Whitebox

Desired Certifications:

Cisco Certified Network Professional (CCNP)

Cisco Certified Internetwork Expert (CCIE)

Juniper Networks Certified Internet Specialist (JNCIS)

Juniper Networks Certified Internet Professional (JNCIP)

Juniper Networks Certified Internet Expert (JNCIE)

Supervisory: No

Environmental Requirements:

This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Lead Network Technology Support, earns between $106,100 - $178,200 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage  

401(k) plan  

Tuition reimbursement program  

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

Paid Parental Leave  

Paid Caregiver Leave  

Additional sick leave beyond what state and local law require may be available but is unprotected  

Adoption Reimbursement  

Disability Benefits (short term and long term)  

Life and Accidental Death Insurance  

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

Employee Assistance Programs (EAP)  

Extensive employee wellness programs  

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  Apply today

#LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$106,100.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-81696-2 Date posted 09/15/2025