Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

Job Summary:

The Lead Massage Therapist (Dual Licensed in Esthetics preferred) is responsible for ensuring the wellness technician team is trained to provide spa guests with the current protocols in massage, facial treatments and high-level guest service set forth, ensuring a luxury and relaxing spa experience.

What you will have an opportunity to do:

The Lead Massage Therapist (Dual Licensed in Esthetics preferred) is responsible for ensuring the wellness technician team is trained to provide spa guests with the current protocols in massage, facial treatments and high-level guest service set forth, ensuring a luxury and relaxing spa experience. 

All duties are to be performed in accordance with Sunseeker Resort, state, departmental and property policies, practices, and procedures.

JOB DUTIES:

Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests.Perform, train and audit current and new spa team on various massage, body treatments and facial protocols offered on the spa treatment menu and any additional added services.Work closely with Spa Assistant Manager on training and auditing spa team how to escort guests correctly and effectively to various treatment rooms in a timely manner.Ensure spa team caters to all spa guests using techniques customized to their unique needs.Ensure the treatment schedule is covered each day, find coverage as needed.Step in to cover shifts for call outs as needed.Motivate and coach team with daily stand ups, sharing information.Maintain equipment in treatment rooms and reports equipment that is broken, damaged and unsafe or that needs immediate repair to Spa Management.Be an expert in your field. Continue to learn and be on the forefront of new innovations in the spa industry.Identify when spa technicians need training and development.Ensure each technician is current with licensing and CEUsBe aware and in tune to when spa team needs coaching and counseling, reporting to Spa Assistant Manager.Complete monthly inventories of product and linen.Ensure team is using appropriate amount of product for each treatment, watching for overuse.Ensure team completes services promptly in the time allotted while maintaining professional and courteous behavior to all guests and employees.Oversee that team keeps treatment room areas and supplies clean and stocked.Follow all guidelines of the spa employee handbook.Perform all other job-related duties as assigned.

What are we looking for?

MINIMUM REQUIREMENTS

Combination of Education and Experience will be considered.  Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resort uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

High School Diploma, GED, or equivalent500+ hours from accredited Massage and/or1200 hours Cosmologist SchoolRequired current Florida & NCBTMB or MBLEx Massage/ Esthetician license.Minimum of two (2) - five (5) years hands-on experience in massage and skincareMinimum of two (2) - four (4) years leadership experienceMinimum of two (2) - four (4) years experience in luxury resort, day spa or hotel environment

COMPETENCIES & WORKING CONDITIONS

OTHER MINIMUM REQUIREMENTS: KNOWLEDGE/SKILLS/ABILITIES:

Ability to work varied shifts, including weekends and holidays.Working knowledge of Microsoft Office and spa software programsExcellent customer service skillsAbility to function well under pressure, manage multiple priorities, and meet established deadlines.Must possess mature personal discretion and sound judgment.Excellent organizational skills, with particular attention to quality and detail.Possess interpersonal skills to deal effectively with guests and co-workers.Professional appearance and demeanorA highly motivated and energetic personality.Able to effectively communicate in English, in both written and verbal forms.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.