**Job Description:** **This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.** **No relocation is offered.** **Location: Ft. Worth, TX** **Join AT&T and Reimagine the Communications and Technologies That Connect the World** Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create. **Position: Supply Chain Analyst** We are seeking a detail-oriented and analytical Supply Chain Analyst to join our team. The ideal candidate will manage warranty fulfillment, understand materials flow, and be well-versed in mobility warranty programs. This role is crucial in ensuring the efficient operation of our supply chain processes and the seamless fulfillment of insurance-related requirements. **Key Responsibilities:** **Warranty Fulfillment Management:** + Oversee the fulfillment process for warranty claims, ensuring timely and accurate delivery of replacement items or repairs. + Coordinate with warranty providers, customers, and internal teams to manage claims and resolve any issues efficiently. + Maintain detailed records of all warranty claims and fulfillment activities, executing processes promptly to mitigate inventory stockouts and obsolescence. **Materials Flow Analysis:** + Monitor and analyze the flow of materials related to warranty returns and replacements, identifying bottlenecks and areas for improvement. + Manage and maintain returns flow ensuring all warranty-specific parameters are properly set for each SKU. + Develop and implement strategies to optimize inventory levels and reduce lead times associated with warranty parts and replacements. + Collaborate with procurement, logistics, and warehouse teams to ensure efficient handling and storage of warranty-related materials. **Supply Chain Coordination:** + Work closely with suppliers, vendors, and internal departments to ensure smooth and efficient warranty supply chain operations. + Develop and maintain relationships with key suppliers and vendors, negotiating terms and conditions favorable to warranty operations. + Ensure all supply chain activities support the company’s strategic goals related to warranty service and customer satisfaction. **Data Analysis and Reporting:** + Collect and analyze data related to warranty claims, supply chain performance, and inventory management. + Prepare detailed reports and presentations for senior management, highlighting key metrics and opportunities for improvement in warranty processes. + Use data-driven insights to support decision-making and strategic planning specific to warranty fulfillment and supply chain activities. **Process Improvement:** + Identify opportunities for process improvements within warranty fulfillment and supply chain operations. + Implement best practices and innovative solutions to enhance efficiency, reduce costs, and improve customer satisfaction in warranty service delivery. + Lead and participate in cross-functional projects to drive continuous improvement initiatives focused on warranty operations. **Qualifications:** + Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. + Minimum of 3-5 years of experience in supply chain analysis, insurance fulfillment, or a related area. + Strong understanding of materials flow and inventory management principles. + Experience with mobility insurance programs and knowledge of industry standards and regulations. + Proficient in data analysis tools and software (e.g., Excel, SQL, ERP systems). + Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. + Strong problem-solving skills and attention to detail. + Ability to manage multiple tasks and priorities in a fast-paced environment. **Preferred Qualifications:** + Professional certification in supply chain management (e.g., APICS, CSCMP). + Experience with supply chain management software (e.g., SAP, Oracle). + Familiarity with data visualization tools (e.g., Tableau, Power BI). **Compensation & Benefits** Our Lead Logistics Analyst earns between **$106,100.00 - $159,100.00 annually.** Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Beyond salary, AT&T offers many amazing rewards, including: + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (at least 23 vacation days each year plus 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond state and local law requirements (unprotected) + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity, group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, internet (and fiber where available), and phone services **Why Join Us?** A career with AT&T, a global leader in communications and technology, comes with big rewards. You’ll lead transformation surrounded by trailblazing industry leaders and be empowered to go above and beyond. Whether through company-sponsored initiatives or connecting through employee groups, you’ll make a difference in the lives of millions. With AT&T, you’ll be part of something greater, do incredible things, and be rewarded with a chance to change the world. **Equal Opportunity Statement** AT&T will consider for employment qualified applicants consistent with federal, State, and local laws. **Ready to Join?** Apply today. **Weekly Hours:** 40 **Time Type:** Regular **Location:** Fort Worth, Texas **Salary Range:** $105,600.00 - $158,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status