Role Overview
The Scrum Master in the IT sector plays a critical role in enabling Agile software development teams to deliver high-quality technology solutions. This role focuses on facilitating Scrum practices, improving team effectiveness, and ensuring alignment between business requirements and technical delivery.

Key Responsibilities
Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
Ensure adherence to Scrum and Agile practices within software development teams
Act as a servant leader to cross functional IT teams (developers, testers, DevOps, UX, etc.)
Collaborate closely with Product Owners to maintain a well-groomed and prioritized product backlog
Remove technical and process-related impediments impacting sprint execution
Support teams in delivering software releases on time with high quality
Track and report Agile metrics such as velocity, burndown/burnup charts, and sprint progress
Coordinate with multiple stakeholders including engineering leaders, architects, QA, and operations
Facilitate continuous improvement and adoption of Agile best practices
Promote collaboration across distributed and offshore teams
Shield the team from external disruptions to ensure focus and productivity


Required Skills & Competencies
Strong understanding of Agile methodologies (Scrum, Kanban, SAFe)
Hands-on experience in IT / software development environments
Familiarity with SDLC, CI/CD pipelines, DevOps practices
Proficiency with Agile tools such as Jira, Confluence, Azure DevOps, Rally
Excellent communication, facilitation, and conflict-resolution skills
Ability to work with technical and non-technical stakeholders
Strong problem-solving and organizational skills


Technical Knowledge (Preferred)
Basic understanding of software development technologies (Java, .NET, Cloud, APIs, Microservices, etc.)
Experience working in cloud-based environments (AWS, Azure, GCP)
Understanding of testing frameworks, release management, and deployment processes


Certifications (Preferred)
Certified ScrumMaster (CSM)
Professional Scrum Master (PSM I/II)
SAFe Scrum Master (SSM)