Job Title

Senior Solution Analyst - PCC Upgrade (Customization & UI)

Role Summary

We are looking for a Senior Solution Analyst to own and deliver customization changes as part of a PCC upgrade program, with a strong focus on Custom JSP development and modification.

This role requires hands-on capability in analyzing requirements, designing customization approaches, and implementing or supporting JSP-level changes. This is not a pure functional analyst role.

Key Responsibilities

1. Customization Analysis & Design

Analyze business and technical requirements requiring PCC customizations. Assess impact of upgrade on existing custom components. Propose customization approaches that minimize upgrade risk and technical debt. Identify conflicts between standard PCC functionality and custom behavior.

2. Custom JSP Development & Changes

Design, modify, and support Custom JSPs used within the PCC application. Ensure JSP changes are: Upgrade-compatible Performance-efficient Secure and maintainable Refactor or retire obsolete JSP customizations where required.

3. Upgrade Impact & Regression Support

Identify JSPs and custom components impacted by the PCC upgrade. Support regression testing and defect resolution related to custom UI behavior. Work closely with technical analysts, developers, and architects to resolve issues.

4. Environment & Testing Support

Support customizations across: Development SIT Pre-Production (as required) Troubleshoot UI and server-side issues related to custom JSPs. Validate fixes and ensure consistent behavior across environments.

5. Documentation & Knowledge Transfer

Document customization logic, JSP changes, and dependencies. Support handover to support teams post Go-Live. Highlight customization risks and long-term maintenance concerns.

Required Skills & Experience

Must-Have

5-9+ years of experience as a Solution Analyst / Senior Analyst / Technical Analyst. Strong hands-on experience with: Custom JSP development Java-based web applications Experience working on customizations during platform upgrades. Ability to analyze and modify existing code rather than building from scratch only. Strong troubleshooting skills for UI and backend interaction issues.

Good to Have

Experience with enterprise platforms similar to PCC. Exposure to MVC frameworks, tag libraries, or UI modernization efforts. Understanding of upgrade-safe customization patterns.

Key Deliverables

Impact analysis of customization changes Updated and validated Custom JSPs Regression issue resolution related to custom UI Documentation of custom components and risks