The Team Leader will oversee client onboarding and account management processes, ensuring accuracy, compliance, and efficiency across multiple client touchpoints. The role involves managing a small team, coordinating workload distribution, and acting as the first point of escalation for operational and process-related queries.

Key Responsibilities

Team Leadership

Support team members in achieving departmental goals and act as the first point of escalation.

Coordinate workload distribution and provide guidance to ensure smooth operations.

Provide feedback to the manager on team members’ progress, achievements, and development needs.

External Account Setup, Amendment, and Closure

Manage third-party entity onboarding, maintenance, and offboarding.

Set up and maintain Custody, FX Broker, Clearing Broker, Prime Broker, Unit Trust Transfer Agent, and Third-Party Administrator accounts.

Perform due diligence and ongoing monitoring of executing brokers.

Handle custody and market openings and related maintenance.

Set up ETD (Exchange Traded Derivative) accounts with clearing brokers.

Upload KYC and NAV data into Counterparty Manager (CPM) and permission brokers to view documents.

Respond to Level 1 KYC queries and monitor expiring documents for timely updates.

Mandate and Portfolio Setup, Amendment, and Closure

Manage setup and maintenance of mandates, portfolios, and related items in Aladdin and Schroder data masters.

Handle static data amendments, portfolio group maintenance, and derivative agreement setups in Aladdin (Deco).

Configure brokers, update fund manager details, and maintain compliance rules and lists.

Oversee trade reporting configuration and updates.

Fund Implementation and Lifecycle Events

Coordinate fund and share class launches and closures.

Manage side pocket creations, redemptions, and shareholder communications.

Handle Legal Entity Identifier (LEI) creation and renewals