Job Description Overview A top tier Medical Device manufacturing and distribution organization in the Memphis area is seeking a Lead HR Generalist to support a large, high volume site with approximately 200–250 employees and anticipated growth of ~50 additional hires (including 2nd shift expansion). This is a high visibility, hands on HR role supporting employee relations, site leadership, and operational growth. The Lead HR Generalist will act as a bridge between employees and leadership, partner closely with Operations, and play a key role in engagement, compliance, and workforce planning. ________________________________________ Key Responsibilities Employee Relations & HR Operations • Serve as the primary HR point of contact for employee relations across 1st shift, 2nd shift, and weekend operations. • Manage complex and sensitive employee issues, including performance management, conflict resolution, investigations, and outside issues (e.g., domestic situations). • Provide guidance on HR policies, attendance, time management, and timekeeping systems, including hourly punch in/punch out environments. • Support employee separations, corrective actions, and exit interviews with professionalism and consistency. Leadership & Strategic Partnership • Partner closely with site leadership, senior managers (3–4), and multiple people managers to support day to day and long term workforce needs. • Maintain a strong on site presence and “get your hands dirty” approach — balancing employee advocacy with business needs. • Participate in weekly leadership meetings to discuss projects, staffing needs, headcount planning, and employee concerns. • Support monthly meetings between HR leadership and the VP of Operations. Workforce Growth & Change Management • Support significant operational activity, including: o Warehouse and floor redesign o Large scale inventory movement (PA to Memphis) o Hiring ramp for 2nd shift (Quality, Inventory, Operations roles) • Partner with leadership to identify when and where additional HR or operational support is needed. Engagement & Culture • Lead site town halls, employee communications, and engagement initiatives. • Recognize and highlight high performing employees. • Participate in and support the employee engagement committee. • Act as a visible, trusted HR presence on the floor. Systems & Compliance • Utilize Workday ERP for HR processes, reporting, and employee data management. • Ensure compliance with federal, state, and local employment regulations (multi state exposure). • Partner with HR leadership and legal as needed to manage risk and ensure best practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Required Skills & Experience • 3+ years of progressive HR experience (manufacturing or distribution environment strongly preferred). • Strong background in employee relations within an hourly workforce. • Experience supporting manufacturing or distribution operations, including multi shift environments. • Hands on experience with timekeeping systems and attendance management. • Working knowledge of Workday ERP (or similar HRIS). • Comfortable handling tough, high emotion situations; must have a thick skin and strong judgment. • Ability to balance leadership influence with day to day HR execution (approx. 60% HR for leadership / 40% HR for employees). • Degree is flexible; practical experience is highly valued. Nice to Have • Medical Device industry experience (strong plus). • 5+ years supporting a manufacturing or distribution site. • Experience supporting rapid growth or post RIF environments.