NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation’s leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient’s ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Lead Food Service Worker.

In this role, the successful candidate is responsible for the processing and coordination of patient food and nutrition orders. Assumes lead role at times incorporating elements of operational duties to ensure the smooth functioning of the diet office, and patient meal services.

Job Responsibilities:

Assists supervisors in coordinating bulk supplies, special orders and tallies as directed. Monitors PODs systems during service times. Attends training classes and meetings as directed. Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of duties. Employs the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all patients including co-workers and multi disciplinary team members. Responsible for posting the daily census, reviewing all messages, noting sick calls and assisting the management team members in securing operational coverage as needed. Maintains diet office systems including EPIC/CBORD. Ensures all printers and fax machine are working, and assisting with the updating, correcting, and printing daily menus and diet changes for the Food Service Workers. Relays patient information from EPIC to managers as requested following HIPAA/PHI guidelines. Ensures food service staff is present for both AM and PM shifts. Notifies management immediately when Food Service Workers are late or absent so a timely replacement can be made to avoid interruption of service. Assist in processing all misograms/late tray orders or special patient requests to ensure patient satisfaction. Performs service recoveries where warranted.

Minimum Qualifications:
High School diploma or Equivalent. 1 year experience as Food Service Worker Lead. Must be able to perform computer skills to use departmental information systems: EPIC, CBORD. (Training will be provided in orientation period). Must be proficient Microsoft Word and Excel. Must be knowledgeable of diet modifications to meet for compliance to specific diet order. Certified in ServSafe program (within 6 months of hire). Must be able to read, write and speak English. Must be able to follow verbal and written instructions.

Preferred Qualifications:
Dietary Manager Certificate (within 6 months of hire)

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Orthopedic Hospital is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.84 – $29.13 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here