MIDDLETON, WI, 53562, USA
18 hours ago
Lead Equipment Technician
Lead Equipment Technician – Carr Family McDonald’s The Lead Equipment Technician is a senior-level technical role responsible for ensuring the reliability, performance, and longevity of critical restaurant equipment across all Carr Family McDonald’s locations. This role combines hands-on technical expertise with leadership, guiding restaurant-level maintenance team members and supporting General Managers in driving operational excellence through well-maintained equipment. The Lead Equipment Technician has schedule flexibility, with the freedom to set their work hours so long as critical priorities, preventive maintenance, and repair needs are consistently met. What you’ll do: Equipment Maintenance & Repair + Perform preventive maintenance on grills, fryers, beverage systems, refrigeration, HVAC, and other restaurant equipment. + Diagnose complex technical issues and perform on-site repairs; manage external vendor support when specialized service is required. + Maintain service logs and records of repairs, inspections, and parts replacements. + Conduct performance checks to ensure equipment runs at peak efficiency. Leadership & Mentorship + Serve as the subject matter expert for equipment-related issues across all restaurants. + Mentor and train restaurant-level maintenance team members to strengthen their technical skills and confidence. + Establish and enforce consistent standards, procedures, and best practices for equipment care. Multi-Restaurant Support + Travel between Carr Family McDonald’s locations to provide advanced technical support. + Partner with General Managers to identify recurring issues, implement long-term solutions, and ensure operational readiness. + Lead equipment projects including remodels, new installations, and upgrades. Safety & Compliance + Ensure all equipment meets McDonald’s brand, health, and safety standards. + Follow lock-out/tag-out and safety protocols during all repairs. + Recommend equipment and process improvements to enhance safety, reliability, and efficiency. Inventory & Vendor Oversight + Oversee inventory of spare parts, tools, and technical supplies. + Manage vendor relationships, schedule service work, and verify quality standards. + Identify cost-saving opportunities through proactive maintenance and strategic sourcing. Qualifications: + Proven experience as an equipment technician, maintenance specialist, or similar technical role (restaurant or food service experience preferred). + Strong knowledge of mechanical, electrical, plumbing, and HVAC systems. + Ability to read and interpret technical manuals, schematics, and service instructions. + Demonstrated leadership skills with the ability to mentor others. + Excellent troubleshooting and problem-solving ability. + Valid driver’s license and ability to travel between restaurant locations. + Ability to lift up to 50 lbs and perform physical repair tasks. PERKS & BENEFITS: Competitive pay Tuition assistance and career development opportunities Earned wage access thru ZayZoon Paid time off accrual – because work-life balance matters Industry-leading training and growth within McDonald’s Free meal while working Community engagement opportunities A family-oriented culture where your leadership makes a difference We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job. Requsition ID: PDX_MC_6410FB97-97E1-4029-A352-BC2616A41F5E_109341 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
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