At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** The Enterprise Patient Safety Director plays a critical leadership role in advancing patient safety across CVS Health. This role is responsible for identifying, analyzing, and mitigating patient safety risks through data-driven insights, cross-functional collaboration, and the implementation of enterprise-wide safety strategies. The Director will serve as a trusted advisor to business unit leaders, guiding the development of sustainable safety practices that promote high-quality care, reduce harm, and protect the organization’s clinical, reputational, and financial assets. This position requires a dynamic, clinically grounded leader who thrives in a fast-paced, evolving environment and brings a systems-thinking mindset, intellectual curiosity, and a passion for continuous improvement. **Key Responsibilities** + Lead enterprise-wide patient safety initiatives by identifying emerging risks through rigorous data analysis, workflow evaluation, and systems review. + Collaborate with operational leaders to design and implement process improvements and system enhancements that mitigate safety vulnerabilities. + Partner with legal, litigation, and claims teams to extract learnings from adverse events and translate them into proactive safety strategies. + Promote a culture of safety grounded in Just Culture principles, fostering transparency, accountability, and continuous learning. + Serve as a strategic thought partner to business units in the development of multi-year patient safety plans and enterprise safety scorecard contributions. + Support enterprise patient safety governance structures, including cross-functional committees and working groups. + Provide clinical and operational expertise in the review of serious safety events, guiding root cause analyses and facilitating multidisciplinary investigations. **Required Qualifications** + 5+ years of experience as a licensed clinician (Pharmacist, RN, MD, DO), with a strong foundation in patient care and clinical decision-making. + Demonstrated leadership in complex, fast-paced environments, with the ability to navigate ambiguity and drive results. + Proficiency in proactive risk mitigation methodologies, including Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), and systems-level thinking. + Experience leading or contributing to cross-functional projects involving technical teams (e.g., analysts, developers, data scientists) and business subject matter experts. + Polished executive presence, with comfort presenting to and engaging with senior leadership. + Strong organizational and project management skills, with a track record of managing multiple initiatives and meeting deadlines. + Ability to maintain flexibility and resilience, operating effectively in a dynamic, evolving environment. **Preferred Qualifications** + Certified Professional in Patient Safety (CPPS) preferred. + Skilled communicator and collaborator with the ability to influence across all levels of leadership using data and sound reasoning. + High energy, organized, and creative individual with strong interpersonal skills. + Strong analytical acumen with the ability to interpret large, complex data sets and generate actionable insights. + Critical thinker with the ability to assess multifaceted clinical programs and identify safety vulnerabilities. + Agile and adaptable, with the ability to manage multiple intricate projects, pivot quickly, and prioritize effectively. + Strong clinical background and systems-level thinking to support innovation in a rapidly evolving healthcare landscape. + Self-starter with intellectual curiosity and a drive to master new subject matter across pharmacy and healthcare domains. + Familiarity with quality improvement methodologies, human factors, and proactive risk mitigation strategies (e.g., FMEA, RCA). + Experience with electronic health information exchange and healthcare data systems. **Education** + Bachelor’s required + Master’s degree preferred + Active clinical licensure in good standing **Travel** + Some travel required for site visits, conferences and retreats **Pay Range** The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 08/18/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.