Job Title: Lead DevOps Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our client. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Job Title: Lead DevOps Engineer** **Location: Remote** **Overview:** We are seeking a strategic and technically strong Lead DevOps Engineer to transform our DevOps landscape. This role will oversee the migration from Azure DevOps to Harness, retire legacy technology debt, and build a high-performing, outcome-driven engineering team. The ideal candidate will possess deep technical expertise, an engineering mindset, and proven leadership in scaling DevOps maturity across global teams. **Required Qualifications:** + 10+ years of experience in DevOps, SRE, or related engineering roles, with at least 3 years in a leadership capacity. + Proven experience in managing tool migrations, preferably from Azure DevOps to Harness. + Strong hands-on knowledge of Azure, Terraform, CI/CD, and Cosmos DB. + Experience in managing global teams and delivering across time zones. + Excellent communication, stakeholder management, and strategic thinking skills. **Key Responsibilities:** Strategic Leadership & Transformation + Lead the migration from Azure DevOps to Harness, focusing on simplification and modernization rather than a like-for-like transition. + Drive the retirement of legacy technology debt through refactoring and optimization. + Establish and operationalize a team-based DevOps model focused on outcomes, efficiency, and engineering excellence. **Team Management & Oversight** + Build and manage a multi-skilled DevOps & SRE team with global delivery capabilities, including nearshore and offshore resources. + Provide senior-level oversight and act as the single point of contact for CLIENT’S leadership. + Foster collaboration across Infrastructure & Operations (I&O), Application Development, and Data Services teams. **Technical Excellence & Innovation** + Ensure deep technical capabilities across Azure Infrastructure, Terraform, CI/CD pipelines, and Cosmos DB. + Promote best practices in DevOps and SRE, including proactive root cause analysis and issue prevention. + Optimize tool usage and identify gaps to maximize value realization from existing platforms. **Operational Efficiency & Reporting** + Implement robust reporting mechanisms to track team performance, tool utilization, and transformation progress. + Recommend strategies for cost optimization and improved operational workflows. + Drive continuous improvement through automation, monitoring, and feedback loops. **Preferred Qualifications:** + Experience in consulting or working with clients in a transformation context. + Familiarity with DevOps maturity models and industry benchmarking. + Certifications in Azure, Terraform, or DevOps practices. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary range for this position is $92,000- $110,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days. The deadline to apply for this position is 8/22/2025. **\#LI-Remote** **\#US** **\#Concentrix** Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .