**Lead Development Rep. Marketing & Communications** **Position Profile** Handles inbound sales inquiries via phone and chat to qualify prospects and generate sales opportunities for Ricoh products, solutions, and services. Supports the sales team by delivering qualified, nurtured leads to the top of the sales funnel. **Key Responsibilities** + Collaborate with marketing and sales teams to execute targeted campaigns that drive market penetration and territory development. + Advise customers on promotional opportunities and new product announcements to strengthen long-term relationships. + Use advanced probing techniques to identify additional contacts and uncover new product requirements. + Understand customer environments and recommend solutions to address business challenges. + Identify and qualify new opportunities to keep Ricoh top-of-mind with prospects. + Partner with sales teams to promote Ricoh initiatives and enhance customer knowledge of products and services. + Provide accurate, qualified lead information to support account development and penetration. + Maintain frequent communication with sales teams and management regarding lead status. + Enter and update customer/prospect data in CRM systems; expand profiles as needed. + Continuously enhance product knowledge through scheduled training. + Support marketing campaigns and promotional offers to optimize revenue. + Stay current on email cadences, industry trends, and competitive landscape. + Report weekly on results and activity milestones (qualitative and quantitative). + Perform other duties as assigned. **Qualifications** + **Education:** BA/BS preferred. + **Experience:** + 3–5 years in business development, telemarketing, cold calling, or sales in a high-tech environment. + Strong background in prospecting, sales, and marketing. + Proven ability to nurture leads and collaborate with sales reps. + Experience with closed-loop lead tracking preferred. + Demonstrated success in generating leads that convert to revenue. + **Technical Skills:** Proficiency with Salesforce, LinkedIn, Eloqua, InsideSales.com a plus. **Knowledge, Skills & Abilities** + Strong understanding of sales methodologies and processes. + Ability to position solutions, including hardware and services. + Proficient with sales automation tools and Microsoft Office Suite. + Excellent phone, prospecting, customer service, and interpersonal skills. + Ability to build strong relationships with sales teams and become a trusted partner. + Effective problem-solving and decision-making skills. + Highly organized with strong written and verbal communication skills. + Self-motivated, results-driven, and accountable for performance. + Ability to multi-task, prioritize, and work efficiently. + Assertive and persuasive without being aggressive. + Quick learner with active listening skills. **Working Conditions & Physical Demands** + Typical office environment with standard lighting, ventilation, and noise levels. + Frequent communication with team members. + Work assignments are varied and may require creative problem-solving. + Occasional exposure to stressful situations. + Minimal physical effort; primarily sedentary with occasional walking, standing, and light lifting. + Requires moderate dexterity for keyboard, phone, and headset use. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.