Lead - Data Operations - Automation & Transitions Job Reference: 2025-3677 Location: Coimbatore Category: Data and Operations Solution: Indexes Role Category: On-site Apply Lead - Data Operations - Automation & Transitions Share Your Team ResponsibilitiesPOSITION OVERVIEW – Senior AssociateRole & Responsibilities-Build a high-performing team by recruiting, onboarding, coaching, and continuously developing talent.-Manage staff and functional activities to achieve team goals aligned with organizational objectives.-Ensure productivity, data quality, and SLA compliance through rigorous performance oversight-Evaluate and implement industry leading QA practices on both data and content, re-engineer quality assurance and quality control processes including working on effectively tracking and reporting quality improvements.-Undertake projects to improve the data workflow, QA processes, Vendor data onboarding and ensure that these are executed in line with the transformation program-Evaluate re-engineering opportunities by analyzing existing processes and systematically identify manual/off-system tasks and processes bottlenecks, create process maps as specifications for BA/IT and drive them.-Lead the data transformation working the Data Operations teams in Manila/Mumbai & collaboration with BA/Project Management, Technology & Data Science teams.-Strong data analysis skills with the ability to interpret large datasets and identify anomalies, report data trends and patterns.-Participate and shape discussions on scaling & transforming operations, process changes, business priorities and client expectations-Identify opportunities of leveraging ML/NLP for unstructured data extraction, quality enhancement-Lead projects involving new data onboarding and ensure all new data sourcing is in-line with data transformation agenda-Drive strategic planning and goal setting while fostering upskilling and career growth opportunities for the team.Your Key ResponsibilitiesPeople Management:Focus on training pool of Juniors, and setting up of team workflows, process to detect data quality issues, metrics and KPIs.Consistent touch on Team members progress and helping team to acquire right level of trainings and skills.Develop Training plan and module that helps training new joiners and backfills.Delivery:Deliver quality assured data (financial/non-financial) as per agreed daily SLAsWork with internal stakeholders and downstream teams on meeting Service Level Agreements (SLA) on data Quality Assurance (accuracy, completeness, and timeliness).Create and implement the appropriate metrics on deliverables to the stakeholders and always ensure the agreed SLA is met.Process Improvement:Create new process metrics, KPI and scorecard.Can independently manage the deliverables and stakeholders’ expectations.Lead team Quality improvements by analyzing existing process and focus on areas for improvement, automation applying Lean Six Sigma, Balanced Scorecard, and other TQM approaches.Focused on process improvements including elimination of redundancies, brainstorming the process improvements ideas and partner with the engineering teams to improvise the current state of work.Work schedules is in India time zone could extend into EMEA hours for meetingsAdaptability and flexibility to work in a fast paced and changing environmentAbility to work within a team-oriented environment across hierarchies, functions and geographiesAbility to communicate with various internal and external parties globally.Intent in automation and carry supporting skills like advanced excel knowledge, building dashboard using PowerBI, and automation through Jupyter/Python notebooks etc.Have high interests to learn new things and willingness to take and deliver challenging work.

Good to have:

Have sound knowledge on capital markets and functioning of the markets (Exposure to various financial products like Equities, Fixed Income, Derivatives, Commodities, Corporate actions etc.)Knowledge about Financial Statements like Annual reports, Income statement, Balance Sheet, and Cash flow statementYour skills and experience that will help you excelNecessary skills and qualifications:-10+ years of experience in Operations/Team Management, Process Optimization, Project & Change Management.-5+ years of people management experience, including leading teams and driving performance.-Analytical skills and strong attention to details - Should have keen interest in analyzing data, process flows and quality focused-It is an added advantage for the exposure of using tools such as Python/SQL etc. - Demonstrated experience in improving process/Automation through applications of Python/ML/RPA or showing interest in learning and scale.-Should have very good hands-on skills working with advanced excel features and exposure to visualization tools such as PowerBI would be an advantage.-Self-starter and self-motivated, must be solutions focused and could work in unstructured environments-Comfortable working in a team environment across hierarchies, functions and geographies-Should have experience of working in Financial/technology/Business Analysis domain-Strong financial services knowledge and experience; good to have exposure to ESG, Private Assets would be added advantageAbout MSCI

What we offer you

Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.Flexible working arrangements, advanced technology, and collaborative workspaces.A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Data and Operations

Providing high-quality data at scale, that fuels our indexes, analytics, research and client solutions.

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Indexes

Empower investors with index solutions

Investor needs are rapidly evolving, and MSCI helps our clients stay ahead of changing markets and empowers their investment strategies with index solutions designed to support their investment objectives. 

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Quotes from Shelah Marie Recide, Joe Yamut, Graciela Helgueros

“Knowledge is passed from one person to the next to achieve the common goal of learning more so that we can provide better and better solutions to our clients.

Shelah Marie Recide Data and Operations View Profile

“Ours is a culture that celebrates performance.

We look at individual contributions and hold each employee accountable while supporting them to achieve their goals.

Joe Yamut Data and Operations View Profile

“Sometimes people are a bit hesitant about telling their managers that they are ready for a new challenge.

But there are many opportunities inside MSCI, and your manager can help support and guide you.

Graciela Helgueros Data and Operations View Profile Benefits

At MSCI, we provide competitive benefits programs in every region in which we do business. 

Wherever you are with us, you will find benefits that can help ensure your health, wellbeing and financial security, so you can be at your best both in work and in your personal life. Our Here For You Employee Assistance Program provides financial and legal advice, confidential emotional support and free access to online information, resources and tools. 

National Pension System (NPS) 
Voluntary Provident Fund (VPF) 
Provident Fund

Healthcare benefits, including:

Health, accident and life insurance  Emergency Ambulance service  Health checkup  Tele-Medicine  Inclusive Health & Wellbeing benefits

 

Daycare benefit (creche) 
Pregnancy care program 
Maternity kit
Pet Care

Development opportunities

At MSCI career paths are multi-directional, and we believe that new and challenging experiences drive both professional growth and business success.

Everyone here is responsible for leading their own development and we’re here to support and guide you every step of the way. Whether that means deepening your expertise, moving across teams, or stepping into leadership, you’ll have access to internal mobility, learning and skills development, stretch opportunities and mentoring. 

Discover more about how you can grow your career at MSCI

Coimbatore

1st Floor
IndiQube Kovai
No. 1333 Avinashi Road
Peelamedu
Post Coimbatore 641004
Tamil Nadu
India

 

MSCI has been named as one of LinkedIn's Top Companies 2025 in India. Learn more about this recognition.

Located in a prime spot of Coimbatore city, the office is easy to access by public transport and a is a short commute away to the central bus station. Amenities in the office include a relax room, collaborative spaces, breakout zones, games for blowing of steam, and a rooftop cafeteria offering breakfast, meals and snacks. The local chapters of MSCI's Employee Resource Groups, such as Pride and Allies, All Abilities, Climate Action Network and Women's Leadership Forum regularly organize events for the employees, and the Sports and Events committees make sure that there's always some activities happening to bring the community together!​ Learn more about our offices in India.

Read about our Equal Opportunity Policy.

Recruitment process Apply online

First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you. 

Talk to our recruiter

If you look like a good match, our recruiters will arrange a chat where we’ll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.

Interview with our team

If you like what you hear, and we think you have what we need, then it’s time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role. Read our interview top tips.

Make your decision

If you’re successful, we’ll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it’s time for some background checks, and then we’ll welcome you on board. Learn more about our onboarding experience.

Lead - Data Operations - Automation & Transitions Job Reference: 2025-3677 Location: Coimbatore Category: Data and Operations Solution: Indexes Job Level: Senior Associate Job Type: Full-Time Role Category: On-site Apply now Related roles Related Articles View All Mar 18th 2023 MSCI launches MSCI ONE in Partnership with Microsoft

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