Ready to build the future with AI?   
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.   
  
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.   
  
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.   

Inviting applications for the role of Lead Consultant-MSD 365 Commerce Technical Consultant

In this role, you will be responsible  to design, develop, and implement customized solutions on the Microsoft Dynamics 365 Commerce platform. The ideal candidate will have experience in building modern, scalable digital commerce experiences, integrating backend ERP systems, and working with Microsoft Power Platform, Azure services, and related technologies. 

Responsibilities 

Design and develop e-commerce solutions using Dynamics 365 Commerce (Retail) and Dynamics 365 Finance Operations.

Customize and extend Dynamics 365 e-commerce storefront using SDKs, JavaScript, TypeScript, and React-based frameworks.

Develop and manage integrations with external systems such as payment gateways, PIM, CRM, and ERP.

Build and maintain Commerce Runtime (CRT), Retail Server, and POS extensions.

Collaborate with UX/UI teams to implement responsive and engaging web interfaces.

Work closely with functional consultants, testers, and DevOps for delivery and deployment.

Support performance tuning, monitoring, and troubleshooting of commerce solutions.

Implement end-to-end commerce features like cart, checkout, product catalog, promotions, loyalty, and order management.

Ensure secure coding practices and compliance with enterprise development standards

Qualifications we seek in you 

Minimum Qualifications / Skills 

BE/MBA/M.Tech  

Experience in Dynamics 365 Commerce (formerly Dynamics 365 Retail).

Proficient in .NET, C#, JavaScript/TypeScript, HTML, CSS, and React

Strong experience in customizing and deploying Commerce SDK, Retail Server, CRT.

Familiarity with Microsoft Azure, Azure DevOps, and CI/CD pipelines.

Good understanding of OData, REST APIs, and Data Entities.

Experience with payment integration (Adyen, PayPal, Stripe, etc.).

Exposure to Dynamics 365 FO modules for retail, order, inventory, and pricing management.

Familiarity with Power Platform (Power Automate, Power Apps) is a plus.

Preferred Qualifications/ Skills 

Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate or Developer Associate.

Experience with global rollouts, localization, and multi-channel commerce.

Understanding of security, GDPR, and performance optimization in e-commerce 

Why join Genpact?   
• Lead AI-first transformation – Build and scale AI solutions that redefine industries   
• Make an impact – Drive change for global enterprises and solve business challenges that matter   
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills   
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace   
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build   
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   
Let’s build tomorrow together.  
  
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.