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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook
Inviting applications for the role of Lead Consultant- Dynamics 365 SCM Functional
Consultant will lead and manage integration-focused implementations and enhancement projects within the D365 Finance Operations (FO) environment.
The Dynamics 365 SCM Functional Consultant will lead the design, implementation, and optimization of complex Supply Chain solutions for global enterprises. The role requires deep functional expertise across SCM modules, strong stakeholder management, and experience delivering multi-legal entity, multi-country implementations in manufacturing and distribution environments.
Key Responsibilities
Lead end-to-end implementation of Dynamics 365 SCM across multiple countries, legal entities, and business units
Drive solution design workshops, business process mapping, and fit-gap analysis with global stakeholders
Configure and deploy core SCM modules including:
Inventory Management
Procurement Sourcing (P2P)
Sales Distribution (O2C)
Warehouse Management (WMS)
Master Planning / MRP
Production Control (Process / Discrete / Lean)
Design and validate global templates and localized rollouts
Ensure compliance with country-specific regulatory, tax, and localization requirements
Collaborate with Technical, Integration, and Data teams on:
EDI / Logic Apps / Power Platform integrations
Data migration (DMF) and master data strategy
ISV solutions (e.g., ExFlow, TMS, WMS add-ons)
Support UAT, Cutover, Go-Live, and Hypercare
Provide leadership during managed services, L2/L3 support, and transition from incumbent vendors
Mentor junior consultants and contribute to Genpact’s Dynamics SCM capability building
Support pre-sales, solutioning, and RFP responses when required
Qualification we seek in You
Minimum Qualification:
Bachelor’s degree in related discipline
Functional Expertise
Strong hands-on experience with Microsoft Dynamics 365 SCM
Deep knowledge of end-to-end supply chain processes
Experience with complex customizations and integrations
Exposure to AX 2012 to D365 upgrade programs is a plus
Global Industry Experience
Proven experience delivering multi-country/global rollouts
Experience in Healthcare, Manufacturing, CPG, Retail, Beverage, or Distribution industries
Ability to manage cross-cultural stakeholders and global timelines
Delivery Consulting Skills
Strong analytical, problem-solving, and documentation skills
Excellent communication and client-facing abilities
Experience working in Agile / Hybrid delivery models
Ability to work in fast-paced transformation programs
Preferred Qualification:
Microsoft Dynamics 365 SCM certifications
Experience with Power Platform, reporting, and analytics
Exposure to ERP managed services and AMS transitions
Prior experience in Genpact / Tier-1 SI / Global consulting firms
Soft Skills:
Strong analytical, problem-solving, and documentation skills.
Excellent communication and stakeholder management abilities.
Ability to work independently in a global support model (onsite-offshore coordination).
Microsoft Certified: Dynamics 365 Finace Functional Consultant Associate or Supply Chain Management Functional Consultant Associate preferred.
ITIL Foundation certification is an added advantage.
Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.