The Lead Cafe Associate position at Cup of Joe’s is the first and last impression for our guests. The Lead cafe associate speaks with every guest on their way in and out of the café, directs traffic, makes sandwiches/salads/specialty coffee drinks and accepts payment for all purchases. The Lead Cafe Associate is also responsible for helping to keep the café stocked with all products, refilling, coffee, soups, grab & go. They complete baking and utility tasks while working on a team. The Lead Cafe Associate Position will be responsible for the providing excellent customer service for our guests while ensuring a clean, fast and friendly café environment. The Lead Cafe Associate is responsible for training of new staff and they are responsible for the cafe in the absence of the supervisor.

Work requires the ability to read and understand written instruction, High School diploma or equivalent preferred and two years of previous and progressively more responsible work related experience. ServSafe certification required. Certification required as a ServSafe from the City of Paterson or similar food safety certification; must obtain within 1 week of hire and maintain certification.Work requires the ability to assign, distribute and follow up on the work of other employees within the department. Work requires strong attention to detail and time management. Friendly attitude & strong customer service skills.