Job Description

What is the Opportunity?
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on large Risk & Compliance programs with teams across T&O and Operational Risk IT. The role demonstrates advanced knowledge and ability in business systems analysis where you will be responsible for facilitating the flow of requirements from the business partners to Technology teams for delivery. As a Lead BSA within the Technology Team, you will be the subject matter expert on the program requirements, acting as the central point of contact for IT, T&O teams and partnering with Business to drive requirements review, refinement, design and traceability.

What will you do?

Partner closely with Product Managers and business stakeholders to deeply understand business objectives and translate them into clear, actionable system and solution requirements.

Define and own the business analysis approach, including requirements planning, estimation, tasks, and deliverables; continuously refine estimates and plans to improve accuracy.

Lead requirements prioritization using structured techniques to align delivery with business value and strategic priorities.

Collaborate with Development and QA teams to ensure shared understanding of requirements; validate solutions against defined requirements when needed.

Elicit, analyze, and document detailed business and system requirements using Agile or iterative methodologies, leveraging tools and techniques such as:

User stories and story mapping.

System-to-system and data mapping.

Process flows and user context diagrams.

Apply advanced traceability and coverage analysis to ensure alignment across scope, requirements, testing, and implementation.

Assess and communicate the impact of changes through cost-benefit analysis, considering effort, timelines, risk, and business priorities.

Support design, development, and testing phases by providing clarifications, resolving ambiguities, and performing root-cause analysis.

Partner with Business and IT Program Management to ensure priorities are clearly understood and teams are equipped with the information needed to deliver high-quality solutions.

Build strong relationships across cross-functional teams and drive alignment and consensus among diverse stakeholders.

What do you need to Succeed?

Must have:

12+ years of experience as a Business Systems Analyst within Banking and Financial Services, with increasing responsibility on large, complex initiatives.

Strong understanding of financial industry message formats, including ISO 20022, PAIN, BAI, EDI, CSV, XML, and COBOL copybooks (CPY).

Proven experience gathering requirements and translating them into user stories, Jira tickets, and clear documentation for technical teams.

Expertise in current-state and future-state analysis, workflow modeling, and process optimization.

Hands-on experience with multiple delivery methodologies, including Waterfall, Iterative, and Agile.

Strong background in system and data integration, including data mapping between source and target systems.

Experience with requirements planning, prioritization, stakeholder analysis, and effort estimation.

Solid data analysis skills using SQL and Excel.

Deep knowledge of requirements lifecycle management, including walkthroughs, scope and change management, traceability, backlog management, and prioritization.

Ability to navigate complex, high-pressure situations and resolve conflicts constructively.

Excellent verbal and written communication skills, with strong technical writing capability.

Experience supporting audit, control, and risk-related documentation.

Nice to have:

Experience in Governance, Risk, and Compliance (GRC), particularly Operational Risk, Regulatory Compliance, Change Management, or IT Risk.

Hands-on experience with Archer 6.x or similar GRC platforms.

Strong strategic mindset with the ability to influence across business and technology teams.

Working knowledge of APIs, system integrations, and batch versus real-time processing.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

A world-class training program in financial services.

Opportunities to do challenging work.

#LI-POST

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-03

Application Deadline:

2026-02-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.