About this role:

Wells Fargo is seeking Lead Business Execution Consultant – Know Your Customer (KYC) Journey Designer

Shared Services Operations (SSO) needs a high energy, autonomous, and focused senior level individual to learn existing KYC journeys and design our future state with all focus on the customer. This person will work with the operations teams to understand their pain points and create solutions to move from existing workflow solutions to target state and care for all risks during the transitional period. The role is required to design, and process map end-to-end KYC solutions for AML journeys.

The ideal candidate will have the following skills: Process Mapping, Customer Experience, Workflow Design and Product.

In this role, you will:

Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiativesDrive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriateReview strategic approaches and effectiveness of support function and business performancePerform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendationsMake decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plansCollaborate and consult with members of the Business Execution team and team leaders to drive strategic initiativesInfluence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Process Design/MappingProcess EngineeringStakeholder ManagementImplementation

Job Expectations:

This position offers a hybrid work scheduleThis position is not eligible for Visa sponsorshipCandidate must reside within a reasonable commute to a location listed in the posting

Posting End Date: 

3 Feb 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.