**About this role:** Wells Fargo is seeking a Lead Business Accountability Specialist supporting the Risk Programs Governance organization part of the Chief Administration Office within Consumer Lending. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) **In this role, you will:** + Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business + Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring + Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives + Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies + Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials + May lead projects, teams, or serve as a peer mentor **Required Qualifications:** + 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 5 + years of business process management in the financial services industry + 5 + years of Quality Assurance, Third Party, Change Management, Issue Management and Exam, RCSA Experience + Experience documenting processes and writing procedures + Experience with change management + Experience with quality assurance and business controls + Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. + Ability to provide leadership to a matrixed organization environment. + Experience with identifying and evaluate trends, isolate root cause, and provide swift/thorough resolution. + Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important. + Audit or internal controls testing experience. + Ability to take on a high level of responsibility, initiative, and accountability. + Strong analytical skills with high attention to detail and accuracy + Anti Money Laundering (AML) and Know Your Customer (KYC) background. + Experience with Wells Fargo risk systems such as Shared Risk Platform (SHRP), Risk and Control Self-Assessment (RCSA), or Control Risk Analysis System (CRAS+) + Excellent verbal, written, and interpersonal communication skills. + Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills + Experience of CRA regulations, running bank-wide CRA programs, guiding organizations on CRA-eligible transactions, leading CRA data integrity and performance exams. + Understanding of Fair Lending and Customer Treatment regulations. + Experience with RCSA + Experience with consumer lending, Auto, Business Banking and the Branch Network + Experience in financial crimes compliance, fraud, risk management, auditing, or a related job function + Excellent verbal, written, and interpersonal communication skills + Strong analytical skills with high attention to detail and accuracy + Effective organizational skills with the ability to manage multiple and sometimes competing priorities + Experience identifying and driving process improvements in a complex banking environment + Experience working with the Bank's compliance and operational policies and procedures, and with corporate Operational Risk Platform tools such as SHRP **Job Expectations:** + Work on-site at stated locations on the job opening. + This position offers a hybrid work schedule. + This position is not eligible for Visa sponsorship. **Posting End Date:** 7 Feb 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-518614