At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Job Description:
Generating business insights using data analytics and information to answer business problems Developing business solutions to exploit Analytics in order to move towards data-driven innovation in alignment with business priorities and key targetsValidate, interpret and present data findings to both an expert and non-expert audience.Work closely with the functional processes for conceptualization and PoC developmentEvaluate external ideas, solutions, products and technologies that could be used to expand Open Source capabilitiesApply unique skills and interests to develop new opportunity domains. Deliver high quality and accurate results in a timely mannerPerforming feasibility study to validate the functional specification and translate them into technical specification & solution.Analyze the existing environment and derive opportunities, recommend alternative solutions to technical problems.Maintain Control Compliance environment, Review Audit Requirements & Driving Compliance to ensure work is completed to meet the Blue Box Professional, Legal and Regulatory StandardsEnsure compliance to standard American policiesSupport Internal / regulatory audits by providing the detailed documentation specified by the audit team for their area of work. Required Skills and Qualifications:1-3 years of experience in Advance AnalyticsBachelor’s degree in computer science/engineering, math, statistics or any other computationally intense disciplines and possesses working experience in at least one of the following domains: Data & text mining, Machine learning & information visualization.An excellent problem solver with research oriented approach.Advance Excel knowledge along with VBAExcellent oral, written and computer communication skills with strong analytical and troubleshooting skillsAbility to work independently as well as collaboratively within a team.Candidate should open to learn new open source technologies and languagesMust be able to thrive in a fast paced, customer-focused, collaborative environment. Must be able to work hands-on with minimal supervision or assistance.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.