We are seeking a highly skilled and adaptable Transformation Program Lead to drive strategic initiatives across multiple business functions. This individual will play a critical role in managing complex, cross-functional programs that enable business transformation, operational excellence, and innovation. The ideal candidate will have strong analytical and program management capabilities, a proven ability to deliver results in ambiguous environments, and a change-oriented mindset. This role reports into the Chief Transformation Officer and works closely with Corporate Transformation Directors in the team. Position Responsibilities: • Partner with the Chief Transformation Officer, executive leadership and the Transformation Director to translate strategic objectives into actionable programs and initiatives. • Partnering with regional and global colleagues to drive the global & regional strategy and change initiatives across Manulife Singapore • Lead the planning, execution, and governance of multiple transformation programs, ensuring alignment with business priorities, and supporting the CTO in managing his functions priorities. • Establish robust program management frameworks, KPIs, and reporting mechanisms, including communicating progress, risks, and outcomes effectively to all stakeholders. • Analyze business performance, identify improvement opportunities, and develop actionable recommendations. Use data-driven insights to inform decision-making and track program impact. • Drive organizational change by embedding new ways of working, fostering a culture of agility and innovation. • Work alongside the respective key business stakeholders in developing, executing and monitoring respective business and operational strategies to drive customer excellence across the organization • Build and maintain effective partnerships with key cross functional leaders/ program sponsors, and project team members through prompt and effective communication • Supports day-to-day change management activities in driving user enablement and adoption for initiatives Accountabilities (Individual / Shared) Key Shared Accountabilities: • Strategic Alignment of Projects: Ensure project objectives align with strategic priorities and portfolio goals, including validating scope and expected outcomes during intake and planning phases. • Risk and Issue Management: Escalate risks and issues that may impact delivery or strategic outcomes. They collaborate on mitigation strategies and contingency planning. • Stakeholder Engagement and Communication: Ensure consistent messaging and updates across stakeholder groups. Influence communication plans and engagement strategies to maintain alignment and support. Required Qualifications: • Bachelor’s or Master’s degree with at 8+ years’ relevant experience in Insurance (preferred) or financial services • Stakeholder management: effectively collaborate & work alongside senior members of the organization within both local and regional capacities to drive the successful execution of transformation initiatives. • Communication: excellent speaking and writing skills are required to convey key messages in a succinct manner. • PowerPoint, Word and Excel: Advanced skills on PowerPoint with the ability to tell a story and sell a message. Can analyse large quantities of data, generate charts in Excel. Should have the ability to translate what the data is saying into applicable and useful information. Preferred Qualifications: • Previous Strategy and Business Transformation experience working for a multinational company, consulting and financial services firms, insurance experience is preferred • Project management: experience executing projects by developing deliverables timelines and effectively managing stakeholders. PMP, Management of Portfolios (MoP) and/or Agile qualifications are a bonus but not a must. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido