Laundry Guest Valet

Application Deadline: 28 February 2026

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Egypt - Cairo

Compensation: ج.م0 / month

Description\nRoyal Maxim Palace Kempinski

SCOPE\nResponsible for the collection/delivery, checking, marking, and tagging of all guests and other articles in-house.

Key ResponsibilitiesMAIN RESPONSIBILITIES\nCollects guest articles from the rooms or at designated area.\nAnswers telephone calls from the guest rooms for laundry service or enquiries, following the established standard telephone manner.\nPerforms the appropriate checking and marking/tagging and the delivery of all items after processing, following the established standard operating procedures.\nInspect pockets of every item for any valuable items left by the guest.\nScrutinize every item for any defects and other discrepancies and report to Supervisor for appropriate action to be done.\nAfter the processing of all items segregates, sorts and thoroughly checks every article, ensuring the fullest quality standard of cleaning or pressing, before putting into hangers and packing.\nMaintains cleanliness of the area and the machine at all times.\nChecks and maintains the condition of the assigned equipment. Reports to the Supervisor, at first notice on any unusual function of the machine.\nMaintains the daily delivery checklist of all the lots dispatched and delivered to the guest rooms.  Double check every lot before delivering to the rooms making sure that it is precisely the right delivery.\nMaintain the appropriate availability of all the processing supplies. Makes follow up with the Supervisor to ensure the needed stocks are always on updated level.\nPerforms the billing of charges and accomplish the daily Revenue Summary Report in accordance with the established standard procedures.\nMaintains cleanliness of the whole area all the time.\nPerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.\nTo ensure that all potential and real hazards are reported and rectified immediately.\nTo report for duty punctually wearing the correct uniform and name tag at all times.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.


Skills, Knowledge and Expertise\nNATIONALITY: Eligible for a working permit in country of hire\nEDUCATION: Equivalent of High School diploma\nEXPERIENCE: To fill the position,the following is required:2 years experience as Laundry Valet.\nLANGUAGE: Ability to work and communicate in a multinational environment:\nLocal language – excellent oral and written skills (as applicable)\nEnglish – Good\nAdditional language - beneficial\n\nCOMPETENCIES: Include the skills the candidate must have to fill this position:\nConcern for quality\nInitiative\nManaging performance\nResults oriented\n\nTECHNICAL COMPETENCIES: Computer literacy adapted to the field of training:\nAble to use high speed sewing machine\nKnowledge on how to clean different fabric materials\n\nINDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nBuilding Teamwork\nDeveloping others\nMotivating others\nPlanning and organizing\nProblem solving and decision making\n\nOTHER SKILLS: Depending on region and property.